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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Samsung Front loader that was 10 years old. The tub is a lot bigger and the washer is more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Efficient, spacious washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!!! Lots of room for those big laundry days! Very quiet, sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, large capacity and quiet. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find this very easy to use and it fits perfectly inside our laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Solid washer from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its decent and cleans clothes well- which i guess is the point of a washer. So far the washer seems to be of good quality and I've had no issues with operation. Tech features isn't something i would want in a washer, just clean the clothes and be a workhorse

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer, very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It's very smart and efficient. And the capacity is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer I’ve bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung washer with the matching dryer last month and I’m beyond impressed with them. I was buying on a budget, and did a little shopping around before I decided to buy this set. Best Buy offered the best deal with free delivery. Once I got them installed I decided to try them out. I haven’t stopped washing clothes since. So many setting to choose from, clothes are cleaner than ever, and dry quickly. I highly recommend this set to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. I like it. It gets clothes clean and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, easy to use and maintain, quiet, quick wash is my favorite feature

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about 1 month ago. Delivery and installation went over smoothly. Works great so far. Lot of space! Easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're enjoying this washing machine , Richard. ^Lo Samsung

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    love samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It is a large tub,quiet and works excellent. I highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Lives this new washer, easy to use and she can watch everything that goes on and it washes Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Value and Performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great washer. Has high fill if you want more water and wash cycles that aren't the full ones. The full cycles are like 1:40 minutes. The top loader is much better than the front loader we had and you don't have to worry about he mold as much or leaning over all the time. We got this on sale and while it isn't the cheapest out there, so far it is a good value for the money an the clothes come out good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great for large loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very easy to use the large capacity can fit comforters and quilts

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's so great to hear, Obie! Thank you for sharing the feedback about being able to wash larger loads. That's definitely a time saver! Samsung is thrilled to be a part of your home. ^Lena Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and does a wonderful job. The orice was comparable also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the glass lid and ease of use. It’s silent when compared to other washers

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love size and easy to use it this dont use that much space i love the music at the end

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Runs like a dream!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived very quickly. Easy assembly. Only had it a few weeks, so far so good. Clothes come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace 6 year old Whirlpool. This machine is easy to use, quiet and the clothes come out wrinkle free.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, LisaV! It's fantastic to hear that you're enjoying this washer. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Very silent and it works great and leaves clothes smelling amazing and very clean.

    I would recommend this to a friend