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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,670 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this washer. Quiet and vey easy to use. Has all the features i need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Quiet with lots of room and does a great job cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and large and quiet. Works very well without an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love My Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is perfect for my families needs! I like the "old fashioned" (lol!) top loader! Since my laundry room is close to my master bedroom, I love that it is very quiet and plays a soft melody when cycle is complete (as opposed to loud buzzing sound). It also is great when wanting to do lighter loads bc the washers water level compliments the amount of laundry, instead of a ton of water for a couple items. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Large capacity. Replaced my GE with this Samsung upgrade. Easy installation. Delivery was exceptional especially since I live on the second floor. I did not have the need to buy the matching dryer but it’s definitely on my list impressed with my new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good replacement for our old top loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer and its matching dryer for a couple of months now. I had originally planned on only replacing the washer after the spider arm had broken, but since the dryer was as old as the washer, we decided to replace both of them. The price for the pair was great and both of them have worked great since we installed them. The old Samsung washer and dryer both lasted just over 10 years, hopefully this new pair will last longer than those. The controls are simple to use, but the detergent and softener tray seems to be a little flimsy, time will tell if this part breaks or not. A wish list item would be an option to change the sounds on the washer and dryer, a way to upload your favorite ringtone would be neat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Enjoying my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has from quick wash cycle to heavy-duty. The wash cycles aren't as long as my old washer. The clothes get very clean. I can finish 6 loads in the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing❤️❤️❤️❤️❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned! I wish I could buy 2 it’s just that spacious and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I moved to an apartment complex that does not provide a washer and drier. We checked two other places for these needed household goods before we decided to make this purchase. This Samsung washing machine is easy to use and very effective. We love it and would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space easy to understand directions so many options love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient! Did lots of research on choices and I’m happy I landed with Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Large, plenty of room to launder comforters and large loads. Washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washed my clothes great if I had I issue it was fixed immediately

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washing machine for a busy household.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are enjoying the product. It operates quietly and smoothly. It clean laundry very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use, washed a queen size comforter and it came out beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. It is really quiet and does a great job getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer work very nice Pleased so far. Large Capacity good for comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to operate and so quiet. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended very good quality, easy to use, and squeezes and washes very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung works!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung works! I was familiarized with other brands but Samsung turned my mind and this washer is amazing. Bought as combo with my dryer. Amazing!!!

    I would recommend this to a friend