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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,670 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine has slot of nice features. Size is great for big comforters and blankets. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. Easy to use and is super quite. Will be buying the matching dryer soon

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity & easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use, large capacity, and works as expected. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. No complaints. Its not silent like some of the more expensive options, but its also not loud. i have mine in the garage so its prefect for me. Never had a problem with an overload and my wife has stuffed it. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife Loves Her New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke. Went to Best Buy to see what they had. Our sales lady showed us various washers. My wife picked the Samsung. It was delivered 2 days later and my wife loves it. She says that our clothes are getting cleaner with the new washer. The washer, sales experience and delivery were excellent. We will buy the matching dryer when our current one dies.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Top Loaders are the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had front loaders for just about 10 years and have loved them and feel that we have gotten our use out of the washer. My dryer is still holding strong too! After looking at new washing machines and knowing we have a family of four I was in the market for a top loader as they have larger drums for more clothing/blankets/towels etc. My washing machine is quiet during the cycle and sings to me when its done washing! love my new top loader!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    “ Happy Washing”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love this washer. We are a family of five and this machine handles our loads with extra room in the machine. It’s a beauty and I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very large capacity and gets clothes really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washing machine. The drum fills with enough water to cover what is being washed where my older "energy/water saver machine didn't. Also like that is has so many options, although not really sure if there is any difference as they all seem to fill and agitate the same. I'm short, 5'3'", so I really have to stretch to get to the bottom of the barrel, but I really like the large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washing machine! It is quiet but does a great job getting the clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This macjinr isvery efficient and not too costly. The noise is very low also.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I can fit so much in it! It isnt loud ans it cleans perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Discovery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Kenmore with agitator to this awesome 5.0 machine. I’ve delivered and sold appliances and to own this simply incredible Slight learning curve After that the wife’s happy and gentleman you know that’s all that matters!! Two days in and already thinking of washing my own things love the large capacity and simple intuitive controls Like I said once you adapt to what and the way it does what it does you’ll be glad you made the leap!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, has lot of capacity and washes great

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Cleans clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First. If it is not balanced perfectly, it will not work. Make sure that you run a load before delivery men leave. Also it's to tall for my 5"3' wife but she fits perfectly in the dryer.... Otherwise seems excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Such large capacity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly quiet & large! I can do three old-sized loads at once now which really saves time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity, great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is cavernous. It fits so much stuff and does a great job cleaning despite being a "high efficiency" washer. We especially appreciate features like the auto load sensor that adjusts water use depending upon how small or large ypur load is. We dont have to remember to set or reset the load size setting like other washers. We highly recommend this washer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Washes well. Large loads eat. Not very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet and gas the capacity to take a large load of clothes with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with how quiet the washer operates. So easy to use compared to my old washer.

    I would recommend this to a friend