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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Cleans king size comforters well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash a lot of clothes in one wash. This saves me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Gets the laundry amazingly clean. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Really nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice machine, looks great, quiet and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer! Large capacity. Very quite when running.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Bev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Large capacity dies great job cleaning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer and after only a few months, every load we tried to wash gave me an unbalanced load code. They sent a technician out who found the drum was loose and the right rear leg broke inside the machine. Samsung will not cover it calling it "physical damage" caused by physical force on the machine or improper use. Since most people get their washers and leave them in one spot, apparently this washer can not handle washing regular clothes or blankets for more than a few months. Colossal waste of over $600 as we can not use the washer any longer and samsung wont stand behind their product and fix a simple leg.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great machine, very large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is easy to use and has nice features. Very large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Definitely would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet and the barrel is very large.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very easy to use and gets clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine conserves water, holds large loads and washes well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large capacity washer. Easy to use. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love the samsung washer!!,. Very quiet, large tub,multiple settings

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer,

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of options, quite, nice capacity . Wash really well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome spacious machine. Easy to manage. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the price and energy efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my washer died, I couldn’t be without a washer for long so I compared all of the washers in the store and this one was just what I needed. It is energy efficient & has a jet stream prerinse feature that is unique. I love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and the cleaning part is true.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is large sized and can fit a full load with ease. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Chucks opinion!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large washer wow !so different from a front loader.its a long reach to empty this biggie! Over I love it! Its a big noisy compared to a front loader!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    nice big machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It holds a lot and gets my cloths clean with little water. It does take a long time for large loads, but all around a very good washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more coin for laundry! Really quiet to operate and has a good capacity.

    No, I would not recommend this to a friend