Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,670 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it Has a nice appearance and it’s easy to use and it is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, real quiet also the drum is big and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is rhe absolute best so far. Its so large, i am now washing 1-2x per week for a family of 4 compared to the 1x per day with my old washer. And it plays music! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than claims.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about the "automatic" claims that accompanied this machine. Since purchasing it, and using it extensively, it has made my laundry chores a lot less problematic. It really does all that it claims, and more. The gentlemen who installed it, along with the companion dryer, were exceptionally professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with lots of room. Finally able to wash my comforters! Delivery guys were also great and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about a month ago and it hasn't yet dissapointed. Was delivered on time and installed in a professional manner. The washing machine is huge. There had yet to be a pile of clothes that I've sta led for 2 weeks that hasn't been able to be done in 1 load. It cleans perfect and has a lot of really nice features. I would reccomend this washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like our clothes have never felt cleaner. So many different options for wash cycles and it’s quiet. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It’s Yuuuuuuuge!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My arms and legs are very short and this washer is very large! I don’t think I thought this through!!! Seriously I have to stand on a step stool to get the wet laundry out. My old non-matched dryer —which was very large when I bought it— can only dry half a load in one go. It washes well, though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, big run for heavy blankets and comforters. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dyer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer/dryer set. These work amazing and also had the installation. Very professional and amenable to work with me living on base. The delivery time was on time and only took about 15 minutes to set up. I can’t express enough how much I love this set. If you need new washer/dyers look into these first thing !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price, easy to use and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a couple of weeks but so far it works great. I like the glass top to see what's going on. I like that I can push the power button and use the water jet to rinse whatever before I close the lid. If you find something to throw in after it's started, the lid unlocks in a jif instead of waiting. I'm still figuring a few things out but so far all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it runs. Even the end tune that plays letting you know when it’s done isn’t loud and obnoxious

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large tub on this washer. It’s very quiet. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at bestbuy on blackfriday. It's pleasing shopping experience. The washer works perfect. My wife loves it and says it washes clothes super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy I bought it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. I never realized how large 5.0 Cu. Ft. is, or I wouldn't have gotten such a large-capacity washing machine. But that said, this machine accommodates loads of any size, including very small. I have a Samsung refrigerator, and I think the electronics are better in Samsung-brand products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the customer representative who assisted us with our purchase. He was knowledgeable, courteous, and helpful. I am also satisfied with the washer we purchased. I love the soak cycle as well as the bedding cycle and the roominess in the machine. I look forward to shopping here in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious and effective.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process from Best Buy was very smooth and complete without any effort from my side, and they delivered on time. The washing machine and dryer itself are very spacious, and the dryer leaves the clothes very warm. I have had it only for a couple weeks though, so will update when more time has passed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung - 5.0 top loader

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love, love our new washing machine!!! It's the best! Our clothes come clean, unlike the front loaders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Easy to learn. Quiet which I love.

    I would recommend this to a friend