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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer. we previously had a samsung that lasted almost 9 yrs with no problems. decided to go with this one since it is very similar to the one we already had. we are a family of five and this washer holds up well. i do multiple loads of laundry at least 3-4 times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It doesn't have the annoying little turning middle piece like some other washers do. It gives more room and it seems to wash better than those kinds of washers as well.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few months now. Def better than my last LG. Have not had any balance issues where washer stops. I like the deep fill and pre soak options. Does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does it all. I mean it when I say that this washer is so smart it does almost all the work for you; but, you just need to load clothes and push start. I am amazed how perfectly clean everything gets in huge aluminum tub without an agitater. It is great machine and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at how clean my clothes are! Great washing options and user friendly. Love the cute musical chime at the end of the load! Wish the drum would lift up after the cycle because I am short and need help getting clothes out of the very bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung - 5.0 top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love, love our new washing machine!!! It's the best! Our clothes come clean, unlike the front loaders.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Great size and efficeincy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products and Wash/Dry no exception. no issues after a year. quiet and efficient. perfect size for reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, It adds just enough water to wash the clothes. Doesn't use as much soap or fabric softener as my old machine. My clothes come out very clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good looks and a great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the glass see-through lid. The control panel is also very nice. As nice as this washer is designed, it wouldn’t mean much if it could not clean our clothes, which it does very well. Also like the tune that it plays when the wash cycle is complete lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Huge capacity-fast wash cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love that the drawer to add the soap is at the back of the washer. But, I love that it has a huge capacity and quick wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer that washes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will rate this as good, the washer washes my clothes and sheets and towels like it is supposed to. The only thing I don't like is that you cannot fill it with water and leave the top up. I like to be able to let things soaks and this does not allow for that

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer is sufficient for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to do an excellent job of cleaning (only used it 4 times so far) and is certainly roomy. Also, I like that it doesn't have a lot of "extras" which will probably never be used by me, such as ability to connect to my smart phone, steam, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this machine and how it cleans...wish i would have gotten the agitator but all is well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My fabulous new washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow impressed with this washer. I program what i want done and when it is completed a cute tune lets me know. The clothing comes out clean and fresh smelling. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good quality washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good looking washer that works great. It does an excellent job of getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    XLarge capacity washer, wash two loads at once

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this washing machine has settings for bedding as well as a deep clean. The extra large capacity let's me get all my washing completed in one day.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! It handles all of my work jeans very well. I also love that it has different washing options. Even with bulky items, this washer is quiet. The water jet is a plus! I can hand wash items when need. I would definitely buy this washer again if I have to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really quiet and does an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washing machine I have my first one for about 7 years and after moving we let it drop on the stairs and that was the end of it so I'm so excited to get a new one I love it is very big the only thing I don't like is that it shakes a little bit too much but other than that it's good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a lot of space. Have had zero problems, I have dogs and stick their beds and have no worries about it. Can wash almost my whole King bed set in one load

    I would recommend this to a friend