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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. It’s spacious. It easily handles bedding and has a setting for waterproof bedding. It’s easy to adjust water temperature. When the cycle is finished, there’s a nice, musical signal. The washer is also Energy Star certified, which is a plus for me. It’s a really good value.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good quality washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good looking washer that works great. It does an excellent job of getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this, and its matching partner for 3 months and they have completely changed my laundry game, they are fast, quiet, lowered my utility cost, and the most surprising feature, they play a song when they finish, much better than the angry BZZZZZ i am use to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for approximately 6 weeks and am very satisfied. As others have mentioned, it does seem to take longer to wash a load of clothes than my previous washer but the clothes are clean and fresh at the end of each cycle. Plus I do not have to deal with the musty smell of a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of space in this washer. Quiet. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Quiet. No problems. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, large capacity, very quiet. Lover the clear top!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is good end quite its perfect modern easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It washes very good and it’s very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this machine and how it cleans...wish i would have gotten the agitator but all is well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is an awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     this is an awesome product that will make life much simpler. It is easy to take care of. It is durable and reliable. I would highly recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and design. Very quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity and settings for all clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GOOD WASHER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WASHER AND BIG SIZE HELPS GET MORE DONE AND CLEANED.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the ADD WATER feature, huge capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quite but powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so quite even on spin cycle. Yet it cleans my clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. We welcome you to the Samsung experience. ^Cat Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value for size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is exactly what I needed. We have a large family so I wanted a large washer that was easy for the kids to operate. The jet water feature is pretty cool for a quick hand wash for mask. The reviews mentioning long wash cycles is true but those cycles can be adjusted.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine in 2021 and so far it has not failed me at all. I have yet to use my extended warranty for anything and I wash almost everyday. We are very happy with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few months now. Def better than my last LG. Have not had any balance issues where washer stops. I like the deep fill and pre soak options. Does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the price and quality. They delayed the delivery date, but everything else was very satisfied.

    I would recommend this to a friend