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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love This Washer‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this Washer‼️ It Sensor measures the water for your load size unless you choose deep fill. It has so many options and is large enough for comforters. love, Love, LOVE‼️

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a tremendous improvement from what I had before. I love the water spout to clean the soap lid, it senses the clothes level really well and doesn’t over use water, and it’s nice and quiet compared to my precious machines.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is great. I’m happy we went with the bugger size as were easily able to fit king sheets and all clothes we need into it. Our clothes are washed well as long as we follow the settings and everything has worked out great. I highly recommend the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Going strong after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for almost 2 years and it's still working perfectly. Good value for the options and the self-clean notification has been helpful. I wish it had a hand wash option, but so far it's been customizable enough to work around that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whirlpool Cabrini died on us after 5 years, so we did a little research and apparently Samsung is supposedly a good brand for washers. So far I haven’t had any issues but I did purchase all warranties available for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good wash, silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wash, silent. Very happy with the Washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Read your manual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new washer. I love Samsung products. Very easy to use. Remember to set your water level for larger loads. I do wish it had memory to fill water that’s appropriate for your wash. This step you cannot forget.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is! It fits even king comforter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the washing machine, it works very well, it washes the clothes very well and leaves them squeezed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer/dryer set. These work amazing and also had the installation. Very professional and amenable to work with me living on base. The delivery time was on time and only took about 15 minutes to set up. I can’t express enough how much I love this set. If you need new washer/dyers look into these first thing !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great Washer without the classic agitator. The only thing about it is that it takes longer to wash clothes. Thankfully though, it doesn't give off the mildew like smell of a front loader. The 5.0 cubic feet assures a larger load and the deep fill option affords the larger load to be thoroughly cleaned.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad you like the washer, Hardtime41! Thanks for letting Samsung be part of your home. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying my Samsung 5.0 cubic high efficiency load washer with the active water jet. My clothes are washed very clean and smell so fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer and washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product love it… I have dryer and washer both working very easy to clean and use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GOOD WASHER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WASHER AND BIG SIZE HELPS GET MORE DONE AND CLEANED.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! A month in and we don't have any problems with this washer. I do worry about the lid getting scratched (the plastic seems pretty soft), but otherwise its' working really well. This washer holds a TON and hasn't given us any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer stops rinse and or spin if it senses any unbalanced items inside. Alarm goes off until you fix it. Takes a long time for loads. Even the "quick wash" takes 30 minutes plus. Does wash well once you figure out how to work it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Marie. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Good quality in good performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still satisfied after 1year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 1 year and still love it. easy to clean and maintain. only downside is large loads like bedding and blankets have to sometimes be manually adjusted due to balance. Overall great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung FTW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep very comprehensive washer. Does large loads and comforters/blankets. Very happy with results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a Maytag front loader that leaked, shook like crazy, would get smelly, threw error codes all the time. The Samsung is nice - enough options but not too much. The drum is quite large, I read online that one should keep the load size to about 15 lb of clothes, which is 10 bath towels. So that's what I am doing. For those who are wondering whether to buy a top load or front load - the top loaders *do* use more water. Quite a bit more. This bad boy fills the tub up during the final rinse. And this machine is slower to complete a load that the front loader. On the other hand, towels are more fluffy, knit fabrics are not showing wear or damage. And I had problems with the "high end" Maytag commercial front loader within a year. So, I loaded up the extended warranty on this, and I gonna roll with it. A minor annoyance - the "start" button and the "power" button are next to each other. I have an amazing ability to set up the load, then hit power and cancel it all out.

    I would recommend this to a friend