Customer Ratings & Reviews

Replaced washer and dryer which we had for 12 years with a pair of Samsung products. Overall we are happy with their performances but it will take time to figure out all the best/appropriate settings on the washer.

Best washer I have ever had. Fits far more then you would think. 2 loads of my last washer fit in this one with room to spare. Highly recommend

We have been in possession of this washer for a few years now, and from the very beginning, it has consistently displayed the error message "heavy load," halting the cycle. This necessitates us to rearrange the clothes to ensure even distribution, a tedious and time-consuming task. This issue is particularly frustrating as I have never encountered such a problem with any other washer. Unfortunately, we were unable to return the washer when the problem first arose, and thus, we have been tolerating this inconvenience ever since. Given Samsung's reputation as a reputable brand, we opted to purchase their washer and dryer. However, I must express my disappointment with the current situation. I may not consider a Samsung washer in the future, as it is unreasonable to have to constantly adjust the load, even when dealing with just three towels, as depicted in the attached video and image.

Bought this as I had recently bought same one a few years ago. The Washer stayed with a home we sold. Was happy to get same washer. The unit does seem a bit more compact which is good for smaller room.

So happy with the choice to get this washing machine. Its so easy your kids can do the laundry with just push buttons and no annoying loud buzzer!

Updated washer from Wonderful 18 yr old maytag...that didn't pull in hot water anymore... but everything else did Great Job of cleaning laundry. This Samsung... REALLY DISAPPOINTED with how damp clothes are when done with cycle.. on Highest spin setting. I

No complaints, been having it for over a year and no problems with it

This washer works so well. It has large capacity and it easy to work. I also enjoy the features that this washer adds, such as the deep fill.

Washing machine works amazing the settings are easy to use and it has plenty of space for our queen bed sheets to wash fabulous

This is a great washer. Uses less water and detergent. Large capacity for comforters, lots of towels or a lot of jeans. It is a little louder than the older machines but that's because it's a stronger wash agitation. It looks good as well. Very sleek and modern looking.

I love this size of this Samsung Washer! It's not your average size and I can even wash comforters in there! Lot's of bells and whistles on this washer too! So glad to have decided to go with a Samsung product!

Love the size and ability to load cali king comforter and get them completely clean. Wish their wasn't a price difference for the black one but overall great washer.

Excellent washer! The load capacity is amazing. You can just keep filling and filling it and it doesn’t appear to make a dent in the size. Seems to wash quickly and efficiently. Haven’t run anything extremely dirty in it yet but I’m sure we will without problems.

Purchased this dryer since I just moved the country july 2022. As of Feb 2024, it still works PERFECTLY! Awesome purchase.

Awesome washer, it's really a energy saver,my energy use starts to reduce, pretty quiet not a lot of vibration

This Samsung 5.0 Cu.Ft. 10 Cycle Top Loading Washer is perfect for queen sized bedding, and large loads of laundry. It's super efficient with it's water use, and the feature I love the most is the built in water faucet, as I do not have a wash sink in my laundry room. So I can pre-treat things so easily!

We have only used for a month or so, but so far the machine is excellent, fairly quiet, and get clothes cleaner than our old front-load machine. Water usage does not seem to be more than the front--loader, so that is an important consideration. The manual had much useful information.

No agitator, many wash options and not too deep that a 5’2” person can reach the bottom. I am able to reach the items in the machine comfortably on this model.

Works great and has different time settings. Really quiet and easy to use

We. Love. This washer. We went back to the top load from the front loader and will never go back. Cleans our clothes and has tons of settings to clean everything properly. Love the internal water spout for stain washing too