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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the load capacity of this washer. What used to take me 3 separate loads to do can now be done in one big load. The spin cycle gets nearly all the water out leaving clothes just barely damp. The window top is kind of unique as you can actually watch your clothes being washed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Great size and efficeincy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products and Wash/Dry no exception. no issues after a year. quiet and efficient. perfect size for reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The washer has plenty of user friendly settings to help you choose exactly how you want your clothes cleaned. Looks great and cleans great. When your load is done it plays a little jingle to let you know it's finished. You can turn that off if you don't like it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy...they rust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible...After only 3 years of use the washer started RUSTING. Why would they make a washer that RUSTS? Samsung WILL NOT REPAIR the washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love This Washer‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this Washer‼️ It Sensor measures the water for your load size unless you choose deep fill. It has so many options and is large enough for comforters. love, Love, LOVE‼️

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful, HUGE capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clothes come out clean without extra effort.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Momof2boys. We are happy to hear that you're loving this washer. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at how clean my clothes are! Great washing options and user friendly. Love the cute musical chime at the end of the load! Wish the drum would lift up after the cycle because I am short and need help getting clothes out of the very bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer. we previously had a samsung that lasted almost 9 yrs with no problems. decided to go with this one since it is very similar to the one we already had. we are a family of five and this washer holds up well. i do multiple loads of laundry at least 3-4 times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy this washer...it's worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in my review of the matching dryer, it's awesome too. I had a small washer, so this was a much needed upgrade. It has a much bigger drum, and washes the clothes very well. I don't have to use as much determine with this washer, so I'm saving lots of money compared to using my other washer. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is really quiet. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung FTW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep very comprehensive washer. Does large loads and comforters/blankets. Very happy with results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,great price, very quiet,good deal, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer is sufficient for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to do an excellent job of cleaning (only used it 4 times so far) and is certainly roomy. Also, I like that it doesn't have a lot of "extras" which will probably never be used by me, such as ability to connect to my smart phone, steam, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Poor Spin out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated washer from Wonderful 18 yr old maytag...that didn't pull in hot water anymore... but everything else did Great Job of cleaning laundry. This Samsung... REALLY DISAPPOINTED with how damp clothes are when done with cycle.. on Highest spin setting. I

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer that washes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will rate this as good, the washer washes my clothes and sheets and towels like it is supposed to. The only thing I don't like is that you cannot fill it with water and leave the top up. I like to be able to let things soaks and this does not allow for that

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good looks and a great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the glass see-through lid. The control panel is also very nice. As nice as this washer is designed, it wouldn’t mean much if it could not clean our clothes, which it does very well. Also like the tune that it plays when the wash cycle is complete lol.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has different time settings. Really quiet and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying my Samsung 5.0 cubic high efficiency load washer with the active water jet. My clothes are washed very clean and smell so fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a tremendous improvement from what I had before. I love the water spout to clean the soap lid, it senses the clothes level really well and doesn’t over use water, and it’s nice and quiet compared to my precious machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Read your manual!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new washer. I love Samsung products. Very easy to use. Remember to set your water level for larger loads. I do wish it had memory to fill water that’s appropriate for your wash. This step you cannot forget.

    I would recommend this to a friend