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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,670 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Going strong after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for almost 2 years and it's still working perfectly. Good value for the options and the self-clean notification has been helpful. I wish it had a hand wash option, but so far it's been customizable enough to work around that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! It handles all of my work jeans very well. I also love that it has different washing options. Even with bulky items, this washer is quiet. The water jet is a plus! I can hand wash items when need. I would definitely buy this washer again if I have to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is great. I’m happy we went with the bugger size as were easily able to fit king sheets and all clothes we need into it. Our clothes are washed well as long as we follow the settings and everything has worked out great. I highly recommend the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washing machine I have my first one for about 7 years and after moving we let it drop on the stairs and that was the end of it so I'm so excited to get a new one I love it is very big the only thing I don't like is that it shakes a little bit too much but other than that it's good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really quiet and does an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works amazing the settings are easy to use and it has plenty of space for our queen bed sheets to wash fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ive ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had. Fits far more then you would think. 2 loads of my last washer fit in this one with room to spare. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whirlpool Cabrini died on us after 5 years, so we did a little research and apparently Samsung is supposedly a good brand for washers. So far I haven’t had any issues but I did purchase all warranties available for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, it's really a energy saver,my energy use starts to reduce, pretty quiet not a lot of vibration

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good wash, silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wash, silent. Very happy with the Washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the choice to get this washing machine. Its so easy your kids can do the laundry with just push buttons and no annoying loud buzzer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is! It fits even king comforter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer since I just moved the country july 2022. As of Feb 2024, it still works PERFECTLY! Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Easy to use good quality product. Leaves my clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet and looks great. It does take longer to wash than a washer with an agitator would.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great Washer without the classic agitator. The only thing about it is that it takes longer to wash clothes. Thankfully though, it doesn't give off the mildew like smell of a front loader. The 5.0 cubic feet assures a larger load and the deep fill option affords the larger load to be thoroughly cleaned.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad you like the washer, Hardtime41! Thanks for letting Samsung be part of your home. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still satisfied after 1year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 1 year and still love it. easy to clean and maintain. only downside is large loads like bedding and blankets have to sometimes be manually adjusted due to balance. Overall great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I had recently bought same one a few years ago. The Washer stayed with a home we sold. Was happy to get same washer. The unit does seem a bit more compact which is good for smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! A month in and we don't have any problems with this washer. I do worry about the lid getting scratched (the plastic seems pretty soft), but otherwise its' working really well. This washer holds a TON and hasn't given us any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy with new Samsung washer & dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced washer and dryer which we had for 12 years with a pair of Samsung products. Overall we are happy with their performances but it will take time to figure out all the best/appropriate settings on the washer.

    I would recommend this to a friend