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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Made washer that’s easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Made washer that’s easy to use. I absolutely love the impeller vs the agitator. It’s easy to through things in and let the wager balance itself out instead of trying to evenly distribute around a post.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good buy, unless you're very short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer. However, I have a small area for placement, and the washer is larger than I preferred. However, it fits and works well. Very happy with the performance and how my laundry when finished. Lots of good perks added.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a deep fill option that covers the clothes in water..a good thing in my opinion. Average load takes about 2 hours. Clothes come out clean. Have to be careful to load the washer evenly or it become unbalanced and will alarm. Has only happened once so far. All around good washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LanDres! We're really grateful to you for providing this very insightful and helpful review. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this product for a little over a month and so far, so good. I haven't read the manual fully beyond normal use but I can tell you that it does clean your clothing well. Like I said I havent had it that long but right now I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replaced our old washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer to replace our old washer that had a center adjator. We like that we can wash our cal king comforter in it. You can select a deep fill on certan settings if you need that. At time we use that feature with my work clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! I’ve had it over a month and have no complaints. An added bonus is how quiet it is! I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Samsung washer and dryer for my new townhome. I am very happy with the Samsung products. The washer with 40% vibration reduction technology, which did make the washer much more quiet when spinning. I'll recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had more fun doing laundry to be honest with you. Easy to use, great features like the different washing cycles, music it makes when washing is done, see thru lid, no spinny thing in the middle and it is very quiet when washing. Great price!. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my parents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer pleasing on the eyes, but also it is fun to watch (so say my parents). The nicest feature for my mom is that there is nothing in the middle so she can easily remove clothes from the washer. My dad likes how easy it is to add detergent and fabric softener.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung experience. ^Cat Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    great washer but noisy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the matching dryer, which I gave 2 stars to, this washer seems to do a great job cleaning and it has just enough settings to be flexible enough for folks wanting efficiency versus needing to use more water to get clean clothes. The capacity is great. Only thing we don't like is it's noisy and you can't turn off the beeps and chimes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Especially for big loads. Bedding is especially easy to wash.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are old dryer took a dump Best Buy is a great place to go and get a really great deal on a washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older LG after we moved. We previously had an earlier model of the Samsung at our old place that never had issues and this updated model is even nicer. Has a good set of features and plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 5.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product for anyone looking for a new washing machine. One of the quietest washing machines we've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Superior cycle choices/interior volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior cycle selection & high capacity. Prefer this model & design (top loading) to my last front loading washer, as you have more control over water use & no rubber gasket to deal with (they tend to rot out & tear, causing leakage).

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new Samsung. I'm happy that I spent a little more and got a bigger tub. I won't need it real often but have already used it several times. Love the options to change settings. A bit surprised how long the cycles take.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love my Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my washer maybe about 3 times now. I love how much items I can get into the washer and I love that there's a timer indicating how long each load will take. The downfall is maybe the sound could be louder once the loads finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer that is great for my large loads. I was concerned about the water saving feature but my clothes come out clean and soap free. I can wash my blankets and quilts which is so important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine!! I like how much it holds and the different wash settings. I can fit a thick queen size comforter in it!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rebuy this because I liked it. Unfortunately everyone over stuffed the washer so it only lasted 3 years

    I would recommend this to a friend