Customer Ratings & Reviews

No agitator, many wash options and not too deep that a 5’2” person can reach the bottom. I am able to reach the items in the machine comfortably on this model.

Was a floor model so had some blemishes, but price cut according. Works amazing, even on greasy clothes.

Washer stops rinse and or spin if it senses any unbalanced items inside. Alarm goes off until you fix it. Takes a long time for loads. Even the "quick wash" takes 30 minutes plus. Does wash well once you figure out how to work it.

Got this to replace a Maytag front loader that leaked, shook like crazy, would get smelly, threw error codes all the time. The Samsung is nice - enough options but not too much. The drum is quite large, I read online that one should keep the load size to about 15 lb of clothes, which is 10 bath towels. So that's what I am doing. For those who are wondering whether to buy a top load or front load - the top loaders *do* use more water. Quite a bit more. This bad boy fills the tub up during the final rinse. And this machine is slower to complete a load that the front loader. On the other hand, towels are more fluffy, knit fabrics are not showing wear or damage. And I had problems with the "high end" Maytag commercial front loader within a year. So, I loaded up the extended warranty on this, and I gonna roll with it. A minor annoyance - the "start" button and the "power" button are next to each other. I have an amazing ability to set up the load, then hit power and cancel it all out.

This machine is working fine for my family. Best Buy’s team members are very knowledgeable and helpful.

This item is eqay to use family friendly i reminder this to anyone with a small or big family

I love this size of this Samsung Washer! It's not your average size and I can even wash comforters in there! Lot's of bells and whistles on this washer too! So glad to have decided to go with a Samsung product!

Great product that provides fresh, clean smelling clothes after each washing! Cleans much better than our previous washer.

Great washer. Especially for big loads. Bedding is especially easy to wash.

This is a great washer. Uses less water and detergent. Large capacity for comforters, lots of towels or a lot of jeans. It is a little louder than the older machines but that's because it's a stronger wash agitation. It looks good as well. Very sleek and modern looking.

Excellent washer! The load capacity is amazing. You can just keep filling and filling it and it doesn’t appear to make a dent in the size. Seems to wash quickly and efficiently. Haven’t run anything extremely dirty in it yet but I’m sure we will without problems.

We. Love. This washer. We went back to the top load from the front loader and will never go back. Cleans our clothes and has tons of settings to clean everything properly. Love the internal water spout for stain washing too

Love the size and ability to load cali king comforter and get them completely clean. Wish their wasn't a price difference for the black one but overall great washer.

Love the see-through top and the waterfall action. The washer does a good job, however, I wash only in cold water, and notice that some things are not looking too clean. My fault. I will experiment with hot water.

I spent 9 hours on one wash last weekend due to the easily triggered unbalanced load issue that has plagued this ma hine since the very beginning. I tried all the DYI fixes, and have been rinsing by hand, sqeezing out the water, then hanging to dry until dry enough to put in dryer or put away. Best buy redirected me to another # since I didn't get the extra warranty with them (bought new 6/2020). That # was someone trying to sell me a medical alert service! Not to mention this machine does not clean well, even if presoak and wash twice. I am so angry that I bought this garbage. I should have just bought nothing, at least I would have saved the $ since my hands are doing the work. Pure garbage

Fantastic washer, had it for a little over two years now and it’s never done me wrong, still runs like new! I wish they’d start adding custom cycle buttons though

We have only used for a month or so, but so far the machine is excellent, fairly quiet, and get clothes cleaner than our old front-load machine. Water usage does not seem to be more than the front--loader, so that is an important consideration. The manual had much useful information.

Its alittle slow and i didnt care for the fact it does not have an option to use hot or cold its just automatic so i put an adapter on it n attached the hotwater line to th adapter. Other then that its really good

I'm very happy with this washer. Bought asset with matching dryer. Works very well, has quite a large capacity. Note, if you're on the shorter side you'll need a little step.stool to reach in to take out clothes. These units are tall.

We have a number of home made quilts and thick bedding, which is why we got the large capacity washing machine. It works great and can handle the large loads. You can always put smaller loads in a large washing machine, but you cannot put some large loads in a smaller one!