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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,670 reviews
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. -----------------------------------------

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this to anybody in the market for a washer and dryer . Get the combo it’s worth it. Easy delivery and installation. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! I’ve had it over a month and have no complaints. An added bonus is how quiet it is! I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned top of the line washers in the past, but I will have to say this is probably my favorite washer of all. I will no longer buy a front loader, they are terrible. I love this top loader and love that it has a clear top.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are old dryer took a dump Best Buy is a great place to go and get a really great deal on a washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited for this washer not only was it a size upgrade it was something from this decade. but compared to my previous washer from probably the 80s im not loving it. The wash cycle presets can be frustrating if you dont catch that Almost everything is washed on hot and i feel like i need to push the deepfill option for everything. And i dont feel like it gets my clothing as clean. We have 2 dogs and it seems like the hair doesn't come off at all. Its best feature for me is the size at this point because i can wash my bedding at home rather then a laundry mat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Better Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few issues with this washer. I've had to exchange it after doing 2 loads. The wash cycles take way too long to finish. But it is spacious and I can fit a lot of clothes into one load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST WASHING MACHINE I'VE EVER OWNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the washing machine for about 10 days and LOVE it. The installation was delayed for a lengthy time due to COVID 19 so needless to way it's had a real workout since. It uses less water, easy to use and leaves my laundry VERY clean. A big thumbs up for this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rebuy this because I liked it. Unfortunately everyone over stuffed the washer so it only lasted 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Made washer that’s easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Made washer that’s easy to use. I absolutely love the impeller vs the agitator. It’s easy to through things in and let the wager balance itself out instead of trying to evenly distribute around a post.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 5.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product for anyone looking for a new washing machine. One of the quietest washing machines we've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine!! I like how much it holds and the different wash settings. I can fit a thick queen size comforter in it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    great washer but noisy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the matching dryer, which I gave 2 stars to, this washer seems to do a great job cleaning and it has just enough settings to be flexible enough for folks wanting efficiency versus needing to use more water to get clean clothes. The capacity is great. Only thing we don't like is it's noisy and you can't turn off the beeps and chimes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super clean!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Cleans the clothes very thoroughly! Even on the quick wash setting of 30 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good buy, unless you're very short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer. However, I have a small area for placement, and the washer is larger than I preferred. However, it fits and works well. Very happy with the performance and how my laundry when finished. Lots of good perks added.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replaced our old washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer to replace our old washer that had a center adjator. We like that we can wash our cal king comforter in it. You can select a deep fill on certan settings if you need that. At time we use that feature with my work clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Samsung washer and dryer for my new townhome. I am very happy with the Samsung products. The washer with 40% vibration reduction technology, which did make the washer much more quiet when spinning. I'll recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and great value. Washes swiftly and thoroughly. It gets the blood out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this product for a little over a month and so far, so good. I haven't read the manual fully beyond normal use but I can tell you that it does clean your clothing well. Like I said I havent had it that long but right now I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny spend in this washer. All functions sets do their job. For the size is the best to wash blankets and sheets.

    I would recommend this to a friend