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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny spend in this washer. All functions sets do their job. For the size is the best to wash blankets and sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer easy to use let's you choose how you want your wash completed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older LG after we moved. We previously had an earlier model of the Samsung at our old place that never had issues and this updated model is even nicer. Has a good set of features and plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had more fun doing laundry to be honest with you. Easy to use, great features like the different washing cycles, music it makes when washing is done, see thru lid, no spinny thing in the middle and it is very quiet when washing. Great price!. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my parents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer pleasing on the eyes, but also it is fun to watch (so say my parents). The nicest feature for my mom is that there is nothing in the middle so she can easily remove clothes from the washer. My dad likes how easy it is to add detergent and fabric softener.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung experience. ^Cat Samsung

  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really love this washer. The only problem is they’re supposed to be a barcode on the washer that you can scan to be able to control it from your phone and it doesn’t work and it hasn’t worked since I purchased the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the easiest washers I have used doesn't take long to wash at all has a lot of different Cycles I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tub, tons of options and does an awesome job cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Superior cycle choices/interior volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior cycle selection & high capacity. Prefer this model & design (top loading) to my last front loading washer, as you have more control over water use & no rubber gasket to deal with (they tend to rot out & tear, causing leakage).

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new Samsung. I'm happy that I spent a little more and got a bigger tub. I won't need it real often but have already used it several times. Love the options to change settings. A bit surprised how long the cycles take.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large drum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. I have three children and an abundance of laundry. The inside drum holds large capacity loads and is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love my Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my washer maybe about 3 times now. I love how much items I can get into the washer and I love that there's a timer indicating how long each load will take. The downfall is maybe the sound could be louder once the loads finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Amazing washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine can really get a lot done and it’s easy to operate!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It wants to do things its way and that's okay.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer. It has its own mind on how you should wash your clothes. It took a little getting used to but we have reached an agreement and it does a good job washing the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    'Enjoying our Samsung 5.0 Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very easy to use and offers a lot of options for the best settings according to different sizes and types of laundry loads. The price was also reasonable considering the wide array of features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SamsungWasherReview, congratulations on getting a Samsung washer and dryer that you love. I know you must appreciate how well the units work as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer that is great for my large loads. I was concerned about the water saving feature but my clothes come out clean and soap free. I can wash my blankets and quilts which is so important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I like the safety options. I can wash my bedding without it getting stuck or wrapped around the center thing. Handles pretty big loads

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite and very efficient in cold water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks very sleek and beautiful. Very quite when doing the run. It automatically takes the time although we have set the timer at 54 minutes. it gauges the time based on load it seems. It’s highly efficient in cold water and hence saves energy cost.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It does a great job cleaning my clothes. It has a large tub and can hold large loads. I would highly recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer yet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung washer to replace a 25 year old one that was spitting out rusted metal pieces. I looked at many other brands with different options, and found that this one was just what I needed. It operates quietly, cleans with less water-which saves money, and even has an option to add more water if needed. The style/design is nice-very modern-and i like being able to see through the lid to look at the wash load. Because it is a high efficiency model, it also uses less detergent, which saves more money. It was priced right and is a great value. My dad was very happy i bought this for him.

    I would recommend this to a friend