Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,670 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much quieter than my old washer. We haven’t had any type of issues at all with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GAME CHANGER

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment you can ever make. I purchased the set and these machines run like a dream. I absolutely love them

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer, and got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then expected Large capacity. Stong rinse. Clothing intertwine tightly. But so far so good Dont see delay start. That would maje it better to set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We bought Samsung Washer and Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the new washer and dryer! Delivery was right on schedule both times a month apart. They are wonderful and really beat the 10+ years old Maytags that we had. Great service, and prices were high, but to be expected. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Switched from a front loader

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. I wanted to get rid of my front loser because it was not washing well and I did a lot of research to replace it. This washer had really good reviews everywhere. I am so happy with my purchase. I have used it for about a month now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my washer. I think it's a bit confusing on cold/hot setting as it only gets hot on the cold setting and gets cold on the hot setting which is confusing. Overall, it does an amazing job at washing my clothes and I am very happy with Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're enjoy this washer, Jays. ^Lo Samsung

  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Very efficient machine.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water saving. Highly recommend. The only problem i did have is that it went unbalanced when washing a quilt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this machine for almost 3 weeks now and we love it. Haven’t had any issues. Cleans our loads great. Efficient. So far so good. We are a big fan of Samsung appliances as this is our 3rd one now. Really good machine. You will be please.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied but not in awe

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively quiet and has a variety of wash settings. Overall no complaints. The only complaint is that sometimes you have to press the button more than once when it doesn’t register your first touch.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is it running?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Maytag Bravos washer after about 5 years. The first night when my wife came home I ran her through the operating sequences, then we threw in a load when she came down a few minutes later she asked if it was running. This is the quietest machine we have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Calming and clean!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone. For an added calming pleasure, the top is clear and it is fun to watch. It does a great job cleaning our wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Top glass washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine and it works great no issues spins slowly idk if its like that but gets the job done simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer as long as you do not overload it!! Smaller washes and it’s more clean!! Better using liquid soap!! DONT USE THE POWDER

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    what can i say, it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm not too picky, just want my clothes clean. So far been doing the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Much better than the other one we tried to buy that kept being defective. This one works great and hasent given us any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of settings to wash items. Washer is very quiet when running . You have to get used to how these new appliances run. Very different from what a lot of us were used to. But quality is very good and performs as expected

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 1 month and love everything about it. King size bedding fits great!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and efficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was delivered and the installation took me about 15 minutes. So easy and simple. The operation is straightforward and easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the clothes are cleaning up well. You must balance heavier items though when mixing with lighter weight items or it won’t spin.

    I would recommend this to a friend