Customer Ratings & Reviews
- Model:
- WA50T5300AC
- SKU:
- 6408428
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Best washer i’ve ever had!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer for a while now. It is dependable, quiet and has sped up our chores due to the high capacity and smart balancing features.
I would recommend this to a friend - Cons mentioned:Spin cycle
Too long of a wash cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this washer and ran the quick wash to make sure everything was working. Seemed great until the next day I washed a load of towels with the fabric softener option on. 1 hour and 28 minutes later they were finished washing. This is entirely too long of a wash cycle for a family who does a lot of laundry. This was such a disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience with your washer, HeatherB. Let's get this taken care of.
Here are some steps to take when the washer's cycle takes too long. Please click the links and hyperlinks and watch the instructional video for tips.
Check your washing machine load size and the cycle you are using:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Run calibration mode on your washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/#run-calibration-mode-on-your-washing-machine
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146581926, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. It washes my clothes, where's my 400 dollar gift card? :)
I would recommend this to a friend - Pros mentioned:Ease of use
Family of 6, multiple loads a day
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product, family of 6 (4 boys) and we do around 2 loads a day. Product running strong, easy to use and some cool features.
I would recommend this to a friend - Cons mentioned:Agitator
Happy upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning a washer with no agitator and I absolutely love it. I’m still working on what cycles best suit our needs. Overall super happy with my purchase.
I would recommend this to a friend - Pros mentioned:Noise level
Loving this washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the “no agitator” feature. Great for washing bedding. Had it for a month & loving it. Very quiet too. When watching tv in the basement, I don’t hear it at all as opposed to my previous washing machine.
I would recommend this to a friend I am very happy with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third washer. I was very frustrated prior to getting this machine. I had started with the Samsung 4.5 ft.³ but there was a definite loud scraping noise every time the drum moved. Then I got the LG 5.3 ft.³, and that just didn’t work. Probably something with the computer. I am very happy with this machine. My clothes come out clean, it is relatively quiet, unlike the 4.5 ft.³ version, and I believe it is using a lot less water than my old machine. I like that there is a 20 year warranty on the motor as well. I would recommend this particular Samsung washer.
I would recommend this to a friend- Pros mentioned:Capacity
Exactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Samsung washing machine and I'm just as happy with this machine as the first. It's spacious and can do large loads of laundry, has extra features like the stream inside to spot clean close and it's sharp looking. Would highly recommend!
I would recommend this to a friend - Cons mentioned:Balance, Reliability
Not Worth the Cost - Don’t Waste Your Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase! It lasted exactly two years and now the calibration is shot. I a cannot do any size load without fighting with the machine to stay, balanced and spin it down. I have purchased a set from LG and will never buy Samsung appliances again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Holland,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the washer.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
- Pros mentioned:Capacity
Top loader Samsung washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Washer. The tub is huge and it works fabulously. Great buy and the price was great as well. 20 year warranty too
I would recommend this to a friend - Pros mentioned:Size
Well worth it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was much bigger than I anticipated. That's a good thing, but I do need a stool to reach the bottom of the washer now. Love it. Has many features.
I would recommend this to a friend - Pros mentioned:Capacity
Best washer i’ve ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable! Gets the clothes clean! I love how it weighs my load and uses only the right amount of water it needs for that load. No more guessing what size the load is it does it for me. Plus .. it washes my king size comforter with no problem.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers! Fair price for a quality wash! Easy operation with plenty of options.
I would recommend this to a friend - Pros mentioned:Size
A little deep for short people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big washing tub that can hold a king size comforter. We have not had any issues with so far and seems to get the clothes clean whether you are using PODS or liquid detergent. 2 families in my house use the machine on a regular basis.
I would recommend this to a friend - Pros mentioned:Capacity
A whole lot of washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer replaces a 20 year old Kenmore. At first I thought there were too many bells and whistles, but now I find it is a perfect fit for my family. There have not been any problems with anything I have washed, including a Cal-King sized cheapo comforter.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Just4Fun! We are happy to hear that you are loving this washer. ^Lo
- Pros mentioned:Cleaning performanceCons mentioned:Spin cycle
Don’t love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is too loud. Washes good, but water is too low unless you use the override then the cycles are extremely long
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. I would like to make sure that you are getting the absolute best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels fancy having it since it looks good and plays music when it’s done. Spacious for all our loads. Over a year with it and no issue.
I would recommend this to a friend Happy family
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has changed my family’s life! We are able to finally do our bedding and it just makes it so much easier than constantly going to the laundromat! I also love the deep fill option when washing g to ensure every piece gets cleaned appropriately l!
I would recommend this to a friend- Pros mentioned:Ease of use
Great Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has taken over the appliance industry recently! This washer is super quiet and for the price very efficient. I was surprised how easy it was to operate, and Best Buy was awesome during the purchase!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Easy to use works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Been using apartments pay to wash machines for a while and my clothes never came out as clean as they do with this washer. Theyre clean and smell amazing when theyre finished.
I would recommend this to a friend