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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,670 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    awesome washing machine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! This one has a huge tub. Can even do bedding! I like the glass top too you can see the process. And Best Buy was super quick with delivery! Beat Lowe’s by over 2 weeks!!! Ordered online Sat and had it on Monday.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 20 year old whirlpool so any new washer was going to impress but this model has really blown us away. The controls and options are perfect and the large capacity takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, smart, and large! It gets the job done in the best possible way! Not one complaint! By the time i have to put the clothes/sheet in the dryer they are barely damp. Which makes it easier on the dryer and avoid over drying.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like is the see thru lid. Maybe it’s me with this water saving washers but when I wash my clothes I’d like my clothes to be covered with water not just splashed. It gets unbalanced easy which ends up adding additional time for load to finish. If you wash on anything but quick wash takes 103 minutes to wash on permanent press. As far as mechanical I haven’t had any issues yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    SAMSUNG - 5.0 Cu. Ft. Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it washes but it's a little loud. It beats the front load washer with mold.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this washer for a little bit now. Its a very clean, simplistic look and thats what we like. It cleans our clothes as expected and it chimes a little song when its done which i absolutely hate but my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    After 1 month = A Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung HE top-loader after reading BB reviews. Easy to use. A great value and they were in stock - important today with so many products on back order or long waits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very well. User friendly. Our family is happy with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bigger than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great. The inside is a lot bigger than it looks. Even the big loads get very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Large capacity top load washer - perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Quiet. Glass top is great to see what is in the machine. You do have to reach way down to get the clothes at the bottom. I'm 5'8" and I still need to stretch to reach, but someone shorter may need a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the quiet of the washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet and the interior is large. The cycle is gentle on the clothes and they are very clean. The only “hitch” is that the cycle takes a long time when I use fabric sofener

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes smell good again since we bought this washer and dryer set! It’s large capacity, so it doesn’t take us near as long to do laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been happy with the washer. It’s not as quiet as I had hoped, but it could be worse. Nice features, large tub and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. This replaced an 8 year old LG that had water issues. It kept doing multiple rinses. Aside from the fact that now my washer and dryer don’t match I wasn’t going the LG route again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Washer. Highly Recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer. It is spacious inside so I can put more clothes for a time compared to my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    With regrets of this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the reviews on this selection. Upon using it, very quiet (which I liked). What I definitely do not like: the length of time to do a load of clothes. It should not take 1-2 hours to wash a load of clothes. I do like the features that comes with this washer. However, adding the features, increases the timing for the load. Wish I could give it back and make another selection. This is the first time I tried a Samsung Washer. I should have stayed with the brands I have come to trust.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sassy60! We definitely appreciate you sharing your experience with this washer. Samsung is glad to have feedback from all our valued customers. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It's cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer it wasn't the LG washer and dryer set I was looking for but it was all I could find for my budget

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    loving it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changed from a front load to this machine and so far its been great! Tub is HUGE and it cleans clothes well. The tub is very deep so thats worth noting that its hard to get to the bottom to reach the clothes. Otherwise, I'd recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greatness does not happen by accident, it happens by design! Samsung loves that you love your new washer! Thank you for selecting Samsung for your laundry needs. ^Cat Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality product to buy and it’s quite when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I’m in love with this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch controls, the design of where detergent/softener is added and no agitator in middle. Tub so deep I have to stand on stool to reach bottom-short girl problem! Washed comforter with excess room in the tub,

    I would recommend this to a friend