Customer Ratings & Reviews

I love how I can put one big load in without dividing it into two loads saves me time.

One of the reasons I bought this model is that the specs says it has wifi. After purchasing and having installed. I spent an hour trying to get it to connect. nope. So I contacted Samsung. This model doesn't have wifi. only one of their front load washers has that feature. Best Buys spec sheet is incorrect. Have done about 4 loads with it and works like a washing machine should. I like the delay start feature. The 4 stars are for Best Buy and not for Samsung. otherwise It would probably be 5 stars.

I enough this washer, even though it has a long wash cycle. I even tried to reduce the times. If I use the fabric softener cycle it adds an additional 25 minutes. I do like the cycles, and I, unfortunately, did not buy the one that is part of the Samsung smart home. I realized that this is just a temp washer for me since my other Samsung stopped draining after 10 years. I took 1 star off for the length cycle, I was able to install it myself since I saw no reason to buy another connection in order for Best Buy to install it for free. The connection (hoses) is around $25.00.

Absolutely love it! I was switching from a front load to a top load with this purchase and I was apprehensive because there is no agitator. My worry was for nothing. My clothes are clean and smell great everytime!

I like this washer. It is spacious inside so I can put more clothes for a time compared to my old washer.

This washer machine is great. He first washer we bought was a Maytag and was not as quite as the Samsung washer. I would really recommend the washer machine for the price. Best Buy had great Delivery people to set it up.

Bought this to replace an older Samsung Washer that was recalled. This unit has better capacity and great features! Despite its larger capacity, its still easier to reach the bottom of the drum which is helpful for shorter people.

This was my first ever washer purchase since I moved out on my own. I love that I can fit my entire laundry basket because it’s super huge. This also has a mini water jet to wash smaller sized items. So far, no complaints!

Upgraded from a 20 year old whirlpool so any new washer was going to impress but this model has really blown us away. The controls and options are perfect and the large capacity takes some getting used to.

I've only had this dryer about a month, but so far, I like it. The appearance is nice and has some nice features that I like and haven't had in a washer before. Just like the dryer I purchased to go along with it, it plays a nice soft chime when the the wash is complete instead of getting some horribly loud buzzer. The reason I gave a good instead of excellent on ease of use was that the third time I used it, an alarm went off on it and the code that came up on the screen had nothing to do with what was wrong. Then I noticed the tv's had some problems and realized the storm which we had that night must have caused some electrical glitch. After re-reading the manual, I unplugged and replugged the electric cord which re-set the washer. I haven't had any issues since.

This washer is a great add to any house. Large loads, multiple settings, quiet operation. It’s not the cheapest option but a great choice!

very happy with new washing machine. quiet and doesn't keep me running back and forth to the laundry room.

The best feature with this washing machine is the amount of clothes that it can wash and also the quick cycle is excellent

Love this washer! This one has a huge tub. Can even do bedding! I like the glass top too you can see the process. And Best Buy was super quick with delivery! Beat Lowe’s by over 2 weeks!!! Ordered online Sat and had it on Monday.

Quiet, smart, and large! It gets the job done in the best possible way! Not one complaint! By the time i have to put the clothes/sheet in the dryer they are barely damp. Which makes it easier on the dryer and avoid over drying.

Affordable easy to use and you can actually see the clothes being washed

The only thing I like is the see thru lid. Maybe it’s me with this water saving washers but when I wash my clothes I’d like my clothes to be covered with water not just splashed. It gets unbalanced easy which ends up adding additional time for load to finish. If you wash on anything but quick wash takes 103 minutes to wash on permanent press. As far as mechanical I haven’t had any issues yet.

I purchased this Samsung HE top-loader after reading BB reviews. Easy to use. A great value and they were in stock - important today with so many products on back order or long waits.

This machine is quiet and efficient best purchase made.

We have been using this washer for a little bit now. Its a very clean, simplistic look and thats what we like. It cleans our clothes as expected and it chimes a little song when its done which i absolutely hate but my wife loves it.