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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ving it quiet easy to use the large wash size comes in more handy than we originally thought so glad we chose this device

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was purchased via best buy outlet in excellent condition. No bumps or bruises all items inside the washer. Although not wireless. The washer gets clothes clean. I prefer agitator-less washers as i am used to them ruining clothes. I have no issues noticing stains removed from my children clothes. Only question i have is how do you clean the clear lid?

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bigger than our previous washer, and is definitely worth the upgrade if you are thinking about it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the function and sale price of the Samsung top load washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been doing the job just right. Top-load just like it says and it fits more than my other washing machine way better actually. Great product. Definitely worth a buy.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this washer except that it seems to take so long to wash my clothes. A normal wash load will take about 2 hours and added time when you push to add the fabric softener setting. Other wise I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big to wash large blankets and washes very well, very quiet machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable easy to use and you can actually see the clothes being washed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my washer for about 2 weeks now and am very pleased with it's large capacity, and it's relatively quiet wash. The style is also very sleek. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it omg so amazing cleans so welll has a deep load option love it love it love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It washes well, just make sure you dont put too many clothes in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great At Home Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine for my mom and she loves it. I like the fact that you can fit an entire queen sized comforter or blanket! No need to use a commercial machine for linens.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love oure new washing machine. It's very efficient and not as noisy as our old Whirlpool plus the compact design has given us some extra inches in our laundry room so it doesn't feel so crowded any more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New laundry machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry machine is doing a great job! Very quiet. So far we are very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this since 2021 the best thing, really easy to use, can wash blankets and comforts.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best models, over 2 years with no problems at all. I also purchased model in Jamaica it was double what I paid here. Only issue is the app, there is a small charge, I felt should be free.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet and efficient best purchase made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer. Works great and I love the music it plays. Simple yet so many options. Only thing is I'm 4'11" and I can barely reach all the way down the drum to get my socks out haha.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer. Tub jet for spot treating is AWESOME! It is super quiet. All my clothes are washing beautifully in the proper settings. Bedding has become a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s exactly what I expected and works well. I reviewed the dryer but inadvertently called it the washing machine. Either way, I live both of these machines.

    I would recommend this to a friend