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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Soils Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well. Offers plenty of cycles so you don’t waste water and electricity. The ending chime at the end of the cycle is a bit annoying, but you can turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Huge capacity! Definitely an upgrade for us. A lot of cool features. We got the extended warranty through Geek Squad to ensure years of good service from this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Only downside is it is a little tall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer . Don’t have to worry about anything. Load your clothes add soap and forget about it. The washer does the rest. I also got a very nice price match which lowered the price to almost half

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It has a good quality. It work prfect and very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality easy to use. Love the dial And the tones. I also gotnthe warranty just incase. The hook up was easy as well. The look is clean fresh and crisp

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, congratulations on your new Samsung Washer and we are very appreciative of you providing your feedback. We are glad to see you are enjoying your new machine and welcome you to our growing family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a nice buy.. So far it is working good. hopefully it will lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge. Was able to wash my kong size comforter with no problem. No more shaking the floor when the washer spins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG FOREVER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have bought this washer... Now I'm in the process to buy the matching dryer!!! Samsung is a great product for many essential items they produce... Great job SAMSUNG!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Huge washer. Recommended buy……………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nae washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. I love everything about the washer machine. It cleans my clothes efficiently and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Large Family Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family and I’m constantly doing laundry. The large wash basin gives me the option of doing larger loads so I can reduce the time spent doing laundry. The options are convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and works awesome . Great to be top loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month now and it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win that 400.gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.delivery on time connected veryyyy well nice

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy delivery, great sized and quite.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, runs quietly and nice sized load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Washer; bought Open Box; saved around $300…Would have bought either way

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer and fancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for about a month now and so far its doing everything I expect it to do. Lots of features to make sure you can wash all kinds of different items. Also its huge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Astounding advancedment is home laundry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's upgrade in clothes washers is awesome. Its capacity and renovation in dealing with loads far outdistances the past use of a central hub. The sensors for load and water use is well worth the acquisition.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best washer I’ve had. Very efficient and the sleekness is a bonus!

    I would recommend this to a friend