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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It's so easy to operate, my kids are finally doing their own laundry. Best purchase I have made in years. I can't wait to try the self clean feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We've had this washer for just under a month. The little music tune is kind of long at the end of every wash, which is fine with us because our washer is in the garage, so it's long enough for us to catch part of the tune from inside the house. It's not an annoying tune....for now...lol. well anyways, we like the washer, although we haven't used it except maybe the last 3 Saturdays. It's pretty deep, I'm 5' 4" and I really gotta stretch into the drum to get the last of the clothes out. Maybe I'll put a little step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and its washing as it should. So far, we are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great so far no issue and easy install . Cleans good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great for the price compared to other ones. I can wash our queen size bedspreads. I like having the tunes sound when it finishes washing things.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve had the washer for just under a month. It has done everything I’ve given it - bed sheets, towels, clothes including delicates…

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung knows what they are doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. My BF wanted to get a Maytag but i love Samsung. Its very quiet and gets my clothes clean It has a great amount of room for blankets as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG FOREVER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have bought this washer... Now I'm in the process to buy the matching dryer!!! Samsung is a great product for many essential items they produce... Great job SAMSUNG!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machines have changed a lot since our last purchase 18 years ago. It’s weird not seeing your clothes fully submerged in water while they’re washing. The deep fill option is nice but we haven’t had to use yet. Clothes are clean and the washer is very quiet. My husband even likes how easy it is to use.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Is as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little getting use to the water conservation of this washer It also seems to run longer. But ovetall it is ecactly asy saleswoman explained.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great- our first washer and dryer as home owners. We really love it. Gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Easy to use and has different options for washing. Great looking too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer Is A Winner!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer has great capacity. It even washed my quilt. I am very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer fancy buttons works efficiently and effectively

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dream clean

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes like a dream, i use less detergent than i did with my old washer and the clothes come out just as clean, or say i even cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a good purchase with this washer. It works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer! It does a great job at cleaning the clothes and we have had zero Issues.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I give this unit top marks after one month's usage, purchased to replace a broke 10-yr old Whirlpool Cabrio washer that needed several repairs over its brief lifespan

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simplicity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to use. Big and spacious in the inside

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I really like this washer, does small loads and no problem washing large comforter

    I would recommend this to a friend