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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung top loader. Once I read the owner’s manual, I realized how many options I had. I can wash anything from delicates to comforters. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and performs well. But I wish some of the washing cycles did not take so much time to complete.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your review. Your issue with our Wash Cycle Times lets us understand how to improve our products in the future. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far have had it about 3 years now would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is one of the top choice of washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is very popular with their washers and dryers. In detail, this washer works very smooth and low-noise! Good built-quality also!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers I’ve purchased. Cleans very well and offers a great variety of features for all types of materials.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product... My clothes have never felt so clean.... Guess i was walking around in dirty clothes lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Easy to use. I'm glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    See through washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can see inside the washer. Large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer have no complaints works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works normal so far everything is good 3 months after. Get the work done easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The clothes are cleaner than ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of getting a machine without the middle agitator. Didn't quite understand how it would work, but it does. Everything turns out smelling and looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine! The capacity is amazing! My clothes are clean, as they should be. This machine has thus far exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    High quality but long running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in general. Seems to take a bit of time to complete loads, but clothes are consistently clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear you're satisfied with the washer, Boonedoggle! Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nomorelaundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washer. Easy to use . Only drawback is it is difficult to reach clothes in the bottom. I am short only 5'2.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for a month now and we are really liking it. It has a nice big tub for washing and it also has a self clean setting that it really nice too.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Problem with spin drying sheets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the cycle when it tries to spin. It won't. Had tech come out and my washer is fine. It is a default with the Sansung Washer!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great machine so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent, only one month so time will tell. a couple things took some adjustment (i) the method of washing (no inner 'turbine', just water jets) means longer wash times, could be up to a couple hours, and (ii) the same method means 'on/off', 'right/left' rather than continuous sloshing of a traditional machine. the sound, although quiet, takes some getting used to. That said, the cleaning of clothes is excellent, and without any damage. So well worth the extra time and adjustment to unusual sound.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice for a new washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Had to buy it sight unseen due to a Covid but it has been great. I love how big the capacity is. I also like that it spins without twisting the load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious sand and worth the money. You can fit everything in on the first try.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s much bigger than I anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My first washer purchase. It’s bigger than I had anticipated because I don’t think I researched it’s size enough. The inside drum is enormous. It washes great.

    I would recommend this to a friend