Customer Ratings & Reviews

I am a big fan of Samsung electronics and had some reservations about purchasing their appliances. I did a week or so of research when looking at purchasing a replacement washer and dryer and unfortunately found a counter to every good review. I found that this was a common theme for all brands. I based my decision on how pleased I am with my other Samsung products, and to date I am pleased with my purchase. Given all the new electronics on these newer appliances, I opted for the 5 year Geek Squad protection.

Washes like crazy. I love this washer and all it’s feathers. It big, don’t have to take large comforts to outside washer.

While I haven't had the chance to utilize all of the different cycles, eveything I have used so far works as it is supposed to. Seems to clean well. Easy to load and unload.

Overall this is a great washing machine. Plenty of different settings for all different types of laundry needed. Very easy to use.

I needed a wash machine looked around in Best Buy.I had my eyes on this Lg 5.0 cubic feet do I asked about but it’s out of stock and it wouldn’t be in until August 31 so the sale associate said. Then he showed me this one Samsung 5.0 cubic feet .We discussed the price and when was it able to get here so that one was the following weekend.I love the machine but it’s truly something I should have left in the store .It has this Active Waterjet system and I truly don’t know how to used it. I don’t use it much cause I don’t want to damage it by trying to wash.

Only had it for a couple months but it has been great so far.

Nice and easy to use on different kind of loads. Very quite. Works great!!!!

Very good and satisfied with the product. This product was affordable and has ample space for washing clothing items.

Our old washer died out and we needed something new. I was skeptical of the difference in agitator but it washes so well. I’ve only had it for a few weeks but so far so good.

I love how big the inside is and how much i can get done in a short amount of time

I am very pleased with this washer - its stainless steel interior, its various washing selections and ability to get items clean.

Does the job……………………………………………………………………………………… ….. ..

Quick wash and quiet. The looks goes well with my kitchen

It works fine she loves it and it runs great. We are very happy with it,

Excellent washer. I am so enjoying its simplicity in operation. May sound crazy but it is great being able to watch what is going on. Its much quieter than my last machine. I just washed my mattress padded cover with ease with the load capacity that i purchased…..very happy and look forward to doing my laundry.

We have issues getting a spin cycle completed with nearly every load no matter how the laundry is placed in, type of laundry or the size of the load. We get an error with nearly every load and when you try to run a “spin only cycle” it will add MORE water to the already soaked clothes. We regularly have to move laundry around or even remove some while soaked and run multiple spin cycles, sometimes for hours. Even when it works, we often find that not all of the clothing has gotten washed as there will be dry spots and detergent still visible - no matter the size of the load!

User friendly, great for a large family doing multiple loads.

Overall its a good value and decent washer that can hold a lot of clothes per wash. Plus it's energy star rated which is nice

Wife loves in have had no issues with it and it’s very easy and quite

So far it seems to be a great washer. Lots of washing options and my king size comforter fits. Instructions that came with the washer are not great though.