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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Couldnt be happier with this washer! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to figure out how to wor It washes like it's supposed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfaction guaranteed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, good customer service and good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tp17

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, love the machine. Very quiet and effiencent. Was concerned about it now using alot of water but clothes is clean and fresh. Does a great job on all my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles my large loads without a problem. Plus it has many settings to chooser from for my many needs. I feel it does a fantastic job cleaning my scrubs from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month now and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer and dryer and they work great i love the size since we are a big family and we can all get our laundry done including beating

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, different settings, some cycles are a little long but worth it. Wish the app didn't have to access my entire phone or would be happy to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet. Offers several wash and rinse cycles. The only reason I cannot give it 5 stars is because you can’t choose a water level. Supposedly the washer senses the weight of the clothes and fills accordingly but it has not seemed enough water to me. The clothes are barely covered with water. The only option is to select “deep fill” and then the washer fills to the max. The light inside the dryer stays on for a brief time. I would prefer the light stay on the whole time I’m getting clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love that I can wash a lot of clothes at once. I also bought the dryer to go with it. A great combination. I would recommend both

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Adjusting to the longer cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an adjustment from my old machine, the cycles take a lot longer but I am learning to do larger loads.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Pennyjgs, We are appreciative of your review on your Samsung Washer. We are happy to be your choice for your laundry needs. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a great price. Loved the fact that I was able to pick it up the same day I ordered it. It does a great job washing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win that 400.gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.delivery on time connected veryyyy well nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, is true it takes a while to do one load but the capacity and wash is worth it. Satisfied with it and will recommend. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Solid washer so far no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has large capacity and cleans clothes well. Still figuring out which setting is optimal as far cleaning quality and time. Overall happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Its new so, yes it gets close clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is enormous great for my large family. Clothes are clean the first time. Multiple settings perfect for those people who arent sure how to wash certain items like comforters. Only issue I have is tub hitting sides of washer when balancing itself out. It does make me a little weary especially after reading about past recalls on similar washers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi annie! I'd like to help with this! I have this link (https://bit.ly/30q8oyI) that has tons of great information about possible noises from the washer. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Washer = Big Loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung products, and this washer does not disappoint. with a family of 4 doing laundry doesn't take 2-3 days. It's user-friendly and the design is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and quality washer easy to operate and quiet for a washer. I feel the price is a little high for what you get. But it is a good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple to understand operate all cycles of washing machie

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Use it all the time. Love that it senses how much water to use so we're not killing our water bill. I highly recommend this product.

    I would recommend this to a friend