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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase I’m so happy for my stove it’s easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the amount of clothing I can fit. I just don't like the leak when I pour in the detergent and close the ladge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant before buying this washer but its been more than a month of using this washer with no issues. One of the best purchase i had: Thanks Best Buy for your quick and easy delivery and installation service. Just order my dryer today.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and handles all my king size bedding. I now wash less often as this washer handles bigger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy we bought it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Love it. Lots of options and cleans better than front loader it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this washing machine to replace an old one, liking it so far fit comforter and blankets very well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    mom1frye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few loads to figure out all of the settings but after using it for 2 weeks its great and so quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Recommend for easy to use, lots of washing options

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband did the research on which one to buy. Found this for great sale price at BB with 24 month warranty. This is a GREAT washing machine...so many options, so easy to use and now prefer the open tub with the agitator getting in the way. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room to get the job done. Just don't like the pre set settings. But easy to change

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Deep tub!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a great value for the sale price. The tub was even larger than I expected, even though I looked at it in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great wash machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. can hold large loads and adjusts automatically based on load size.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing these great features, George. Samsung is proud to have you as a satisfied member of our family. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It’s great once you get to know its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sleek washer. Pleasant sounds on the interface. Very nice touch interface. I could sit there watching the load spin for hours. Can you feel it yet Mr. Krabs amirite? The opening and closing of the lid feels like a precision machine. We upgraded our beloved Kenmore washer and it fills the gap and more. 10/10 would buy again .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Only issue I’ve had is they sent the wrong color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer machine 5 stars product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine, exceed my and my wife's expectations 5 stars product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a great job. I prefer this to my LG. Cleans clothes better than my old machine. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screeching metal noises like the lg we had. The alarm and button tones are pleasant. Also the washing machine gets our clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine! No vibration and love the way it cleans! It does a really good with the water sensor and the agitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so big. The drum size allows me to wash blankets and quilts. There are so many selections to choose from. With each selection a certain amount of time is calculated by the machine. If you want an additional rinse the time is added. This machine even balances the clothes that are put in it before the washing begins It plays music to let you know that it's done. My washing machine is perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best over all top loader , in this universe!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY ONE ! JUsT DO IT! I am ancient and had many washers in my life. I am a mechanic also. These top loading Samsungs will wash ANYTHING Including small rugs, Quilts! Small Dogs beds, no not small dogs...

    I would recommend this to a friend