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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quiet wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, quiet wash, nice functions. Great upgrade to a 15 yr washer, only time will tell how long will last.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this washer for a year with no problems. Definitely happy with the purchase and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like that it holds so much cloth and I can even fit my san Marcos its awsome dont have to take them to a laundry mat anymore

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent fill my expectations I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies a great job and the clothes come out fresh and clean. Love that I can wash big bulky blankets without a trip to the kayndry mat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Personal laundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the large top load saves a ton of time. Fits California King blanket with the sheets and all easily.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    New washing machine is nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It does take an hour or more to complete a cycle but it’s a quality product for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so far! The size inside is huge and fits a lot more than I was used to. Highly recommend the set!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean everything comes out. It has a setting to add extra water. We have two labs that shed like crazy. It gets all the hair out!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    The Worse Machine Money Can Buy!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I bought this together because Samsung is said to be the best washing machine now, what? I’ve always had whirlpool and always bought them used and lasted over 10 years. We’ve only had this machine for 4 months and I hate it!!! There was a Maytag that had a few small dents in the side for $500 and I wanted to get it because their probably the best a little better than Whirlpool but anyway my son wanted to stick with the Samsung but he doesn’t like it either!!! First of all sometimes it doesn’t rinse completely. The cloths are still dripping wet and the spin cycle has to be used, yeah it has a spin cycle why would it have a spin cycle? Also when you put your cloths in the machine it weighs your cloths and accordingly adds the correct amount of water. Well more often than not it doesn’t add enough water so some of your cloths are not in water so they aren’t even being washed so unless you use the deep fill you have to monitor the water and add more almost always. I will never buy another Samsung anything ever!!! Rating is a BIG FAT ZERO!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Davo, I would like to congratulate you on your new Samsung Washer. I completely understand how you feel about our machine using a different washing technique. Our units are more efficient and can provide a better clean with moving water through your clothes to remove dirt. I have some helpful information that I would like to provide that will always provide you with our ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-does-not-fill-with-enough-water
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      If you need any further assistance, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344703. We thank you choosing Samsung for your laundry needs. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old washer from 2012 and this one is an incredible value, very quiet and all around great washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a little over a month now. Has a lot of fancy settings that are nice to have. Very efficient and hoping it lasts us a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dynamite cleaning machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well the clothes are so so clean !!!!! I’m impressed the greatest washer I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best I’ve had and very affordable. I would recommend to anyone it’s very spacious and takes up little space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washes clothez

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me clothes are clean now and I like it that way . Yay

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet washer, and I like the sleek style. The size tub inside lets me get a lot of laundry washed at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours went out and we started looking and we found this one. It's very quiet and makes music when clothes are done. Great buy....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream washing machine; glass top, no agitator, 5 cubic feet and hardly makes any noise. Pure luxury!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. I can wash huge loads and comforters. I love the settings options

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beat washer ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great . Love it. Quiet and fast. Energy efficiency as well. Well worth the money

    I would recommend this to a friend