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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,670 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer I have ever owned! I have a family of 6 and it work great on large loads. The kids have even learned to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this machine. It has been a life saver. Large capacity fits our king quilt and yet gentle on our Grandsons clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Airforcemom93! Your positive review makes us so proud to be part of your family! Thank you so much for being the best part of Samsung. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and powerful. I like all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love! This is the biggest washing machine I've had and I absolutely love it. It's gorgeous and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item about a month ago only because my husband read other reviews and compared other washers. I didnt want a Samsung and for no particular reason HOWEVER I love it! I dont like that it always wants to wash on hot water but I change to my settings and all is good. Washer drains so much water it takes less time to dry in the dryer. So for a month now its been great. Keeping my fingers crossed it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new washing machine with all the bells and whistles, yet easy to use, and this was it! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tub a little deep for short people like me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few weeks but overall am satisfied with the product. Easy to use and many options to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the normal cycle uses less water. Love the large capacity and the bottom agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    works nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Don't miss the MAYTAG that only lasted 6 years. Will never purchase another MAYTAG product again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large tub, which we really like. Seems to have longer wash times than our previous Maytag washer, though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No better than this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product with price. I am loving it. Oh especially capacity is more than enough to load my duvet cover!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Machine works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mom's happy with this machine. Happy it did not have an agitator to destroy he delicate clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for cleaning big or small loads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new home with two puppies and a 9 year old dog. Love that it gets everything clean and is big enough to wash my comforter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dogmom! Samsung is absolutely thrilled that this washer can help you take better care of all your furrbabies! ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity ,Queen comforter fits easy. Wife love the quick wash cycle. cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very spacious for large loads of laundry. It is nice to have it do it’s musical tune when it’s complete. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and dryer duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great masterpiece…looks good, performs even better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Super big tub! AquaJet is a plus!!! Don’t hesitate if your considering buying this!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! I love all the space. I'm not packing clothes in and I could easily wash a comforter or sleeping bag in this tub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung understands how important it is to be able to wash household items of all sizes in the comfort of your own home. Thank you for choosing us for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far using this washer I've encountered no problems. Its almost a year but I hope everything goes smoothly. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer! The capacity is wonderful! Can wash large comforters at home now!

    I would recommend this to a friend