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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing its teched out but anyone can use it. Greatest purchase I've ever made!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Big tub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish some one had told me that rugs and blankets are not to be washed in this machine. Washing pleased that washer couldn't be pushed back further to the wall! Being short I have to use tongs to pull the clothes out of the washer! Takes a long time for a wash cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand you are having some concerns with not being able to wash your bedding in your Samsung Washer. I would be upset as well, but have some awesome information to share with you. See link below:
      https://www.samsung.com/us/support/answer/ANS00047247/
      If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143402902. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer without the agitator. Large capacity

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Takes forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but takes an inordinately long time to wash a load of clothes 1.5-2.5 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very efficient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I have huge loads and the washer handles them with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I would perfer sure least one cold water rinse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tub size of this washer. Wish i had that when my kids were teens and i had much more laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, I can do twice as much per load as with my old Maytag washer. Also easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for the price, liking it so far. Will recommend this washer, ease of use and easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer! It’s amazing at getting clothes clean! No problems with it! Easy to work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great capacity. Easy of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New for me too totally. I was expecting how dificult would be using it but for my surprise it was very simple. I enyoy it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer is great quality, washes fast save electricity not noisy it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just great. Nothing to complain. Just like any other washer, do not over fill.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Liking it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with a huge tub so far so good when you are taking care of 3 Grandkids there is 3 load everyday

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it plays a song when it is finished! Very deep so you can wash bigger loads and looks very modern and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer does it’s job and holds a lot. Still getting used to the music it plays turn on and once done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My wife loves this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working beautifully quite perfect and wife loves it .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I'm impressed clothes are nice and clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity of this machine and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking, works good, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, works great, easy to use. I recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing washing machine! It's got so much space and it sings when it's done!

    I would recommend this to a friend