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Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,566 reviews
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash cycle seems to take longer, but it does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes efficiently n is very quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase n would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color and the function of this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes items super thoroughly and fast. Very reliable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for choosing Samsung! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new machine has our clothes clean and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size, I can fit comforters in it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgable. Will shop again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, especially being on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really goooooood value and washes the clothes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. I would recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of bells and whistles that I don't know yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greatness does not happen by accident, it happens by design! Hearing that our products are great is what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such an easy purchase. Samsung is a great brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how the clothes smell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Would highly recommend.Has a lot of room.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Bummed out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have possibly broken after only a little over a year. So sad going to see if Samsung will do anything to get it back and running.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ExternalHDDPS5,

      Thank you for reaching out, and we hope you are in good health. We are saddened that your washer isn't working as intended at the moment. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared Samsung links that may help address your concerns with the washer.

      Samsung washing machine power issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01203022/

      Samsung washing machine won't spin or won't stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Your washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

      One (1) year parts and labor.

      Three (3) years stainless tub part (Part Only).

      Ten (10) years washing DD motor part (Part Only).

      Please click on the link for complete details of warranty coverage.

      https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144694813

      Leo Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Totally satisfied with this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that it doesn’t put more water in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and it looks so fancy i love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very quiet and efficient. Easy yo use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and too loading is the way to go!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it, drg6654! Welcome to the Samsung family. ^Jecca Samsung