Customer Ratings & Reviews
- Model:
- WA50R5400AV/US
- SKU:
- 6322978
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Bad Washer & Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both washer and dryer broke after 4 years of use. I will no longer be buying Samsung Appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for letting us know about what happened to your washer, DianaG.
To help you with this, you can check the link I provided below about the support services.
https://www.samsung.com/us/support/service/
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145671246, which will help our team pull up your information.
^Rainly
low quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend samsung dryer, because of poor performance and costly reapair.
No, I would not recommend this to a friendJunk w machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems thank god for the extended warranty we bought broke down 3 times on the 4 th time they paid for a new one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Michael, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. Please know that we make every effort to manufacture quality products, and your feedback does not go unnoticed for continuous improvement. It seems as though you're on your way to getting this resolved, but if you need further assistance or have any other questions please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144060217) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst top loader ever, have had more problems with this washer and dryer than any other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your opinion about your washer is important to us, Cordcutter. We are happy to assist you and to do that, we would like to ask for more details.
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145324228) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Model:WA50R5400AV/US SKU:6322978 User rating, 4.6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this particular model is garbage, I love Samsung, but do not buy this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Getting the best value for your money is one of our priorities, MariaN, to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145478315) to help our team pull up your information.
Have a great day.
^Camille
Crap washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap!!!!!! Clothes come out with black dark stains, they come out dirtier after they are washed than before!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Washer. I have some helpful information that will ensure this issue is resolved. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Thank you for choosing Samsung. ^Brad