Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,566 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg am I extremely happy with my new washer. It is so roomy and washes my clothes so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dryer, I thank you for taking the time to share your Samsung Washer review. We are excited to know you are happy. Welcome to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my previous washer 10 years ago and felt like I splurged on a front loader. Of course it decides to completely die in the beginning of the SIP. After several weeks, we found out that we could not only order a new washer, but have it delivered/installed/old one taken away. I've had experiences with top loaders and decided to go this way. It's really easy to use, I love all the settings and it seems to use less water and doesn't get funky the way our front loader did.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use; able to fit comforters and bedding at the same time! Love it!’

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great purchase so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a month, but so far so good! Clothes come out clean, it’s easy to use, and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Keith

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the set. Both are great. Easy to use, quiet and work great. Would not hesitate to purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great unit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a front loader LG. Fits more than our front loader - quiet operation. Light weight to move around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love all the options and ease of selection. Also cleans clothes extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine excellent look very quiet gets all the clothes very clean and smell fresh when we take them out

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think a top load washer could clean near as well as this does. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than my LG, and love that the top rim where the bleach dispenser is located, as it is made out of plastic instead of metal like the LG. The LG rusted and for that reason only, had to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box buy which allowed us to save $$. Machine does a great job cleaning and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It makes minimum noise and washes large loads of clothes as well as comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , and huge good for all our blankets and comforter , very easy to use with excellent performer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quiet and looks great. Can handle any size load. Makes a great pair with matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased with this top load washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this washer about 3 weeks ago after our previous Samsung (front load) expired after 7 years. Wanted this top load for its size, access and features. It has not disappointed. These types of washers do make a unique sound when washing due to the method by which they clean, but it certainly is not extremely loud or bothersome like some have reported. Hoping this washer lasts longer than our last. So far, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can wash comforter in my new washer and my clothes are washed good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Shunda! That is so great to hear! Quality and service is what Samsung is about! ^Shay Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing you can fit so much in it and it is so quiet I would buy it again and recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Only time will tell.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, quiet, clean cloths. Hopefully it last the test of time. So far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Slim. I'm happy to hear that you're enjoying this washer. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    love this machine!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes great, and can put a ton of towels in. I actually have bath sheets and I can put in at least a dozen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Really happy so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s big and easy to use. I also love that there’s no center post for things to get wound up on.

    I would recommend this to a friend