Customer Ratings & Reviews
- Model:
- WA50R5400AV/US
- SKU:
- 6322978
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Happy Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was wonderful. Delivery was on time and professional. The washer and dryer are exactly what we were expecting.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung active waterjet washer.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Quiet easy to use, and cleans my work cloths exceptionally well.
I would recommend this to a friend - Pros mentioned:Capacity
Good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much clothes we can put into this washer. The speed wash is great. I can’t speak on longevity with this washer yet but for now it’s been great!
I would recommend this to a friend - Pros mentioned:Noise level
Sleek and quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After years of hand-me-down appliances, it's nice to have a modern, high tech washer. It's so quiet, you can hardly tell it's running!
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic product. The are quiet and do a great job of cleaning and drying the clothes. Highly recommend these products.
I would recommend this to a friend - Pros mentioned:Capacity
spacious dinosaur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the cycles seem too long, especially when you add fabric softener. However nice and big, almost need a step latter for getting stuff out
I would recommend this to a friend Haunted by the Error codes “UB”, “UR”
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung washing machine, model #WA50R5400AV, exactly 2 years ago for $877. It was more than I wanted to spend but you know what they say, “you get what you pay for”. Ugh… I had high hopes for this expensive thing what can I say. It did work pretty well for a little while. Like countless others have reported, about two weeks ago it began having problems with the load becoming unbalanced. When the load is at the final stretch where it goes into the spin cycle it begins to shake then goes into a violent shaking frenzy and the display shows the code “UB” or “UR”. It then will refill with water to attempt to correct the balance issue and then the unbalanced issue starts all over again. As recommended we would pause the washer rearrange the laundry and allow it to attempt to complete but the cycle would just repeat. So we would have to turn off the unit, remove some soaking wet items, even everything out, turn it back on and turn the dial to ‘spin only’ and keep our fingers and toes crossed that it would finally complete the very necessary spin cycle. We have done all that has been recommended. We tried recalibrating. We make sure to keep the loads smaller. We made sure the washer itself was balanced on even floor with nothing touching it. As recommended we thoroughly checked the tub making sure there wasn’t anything stuck in there like coins, debris or whatever. I contacted Best Buy but the cost of having someone come out to diagnose the issue on top of the potential repair costs was not affordable at this time. So I did some research on what exactly the issue could be. I discovered countless reviews of others with the same exact issue with the exact same Samsung washing machine model. Like countless others before me with the same exact experience I purchased 4 replacement suspension rods. It wasn’t exactly easy but after watching a few DIY videos I was able to replace the suspension rods myself. I was so proud of myself and it seemed to have worked…at first…this is Until today! Once again the washer is reporting the error code “UB”. Back to the drawing board I guess!! Ugh beyond disappointing!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience with the washer, LisaLisa.
An Ur or UB code (Unbalanced Load Retry) means the washer is going to try to add more water, try to balance the load, and then try the spin cycle again.
You can check the link below for the Samsung washing machine information and error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same.
You can check the helpful links below.
Install a washing machine in your home.
https://www.samsung.com/us/support/answer/ANS00051342/
Samsung washing machine won't spin or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
You can watch the video link about what to do when your washing machine doesn't spin.
https://www.youtube.com/watch?v=0D13Fhc07hQ
Also, you can check the troubleshooting guide on the model's user manual link on page 56. On pages 17 and 23, you can check the installation requirements and levelling of the feet of the washer.
https://downloadcenter.samsung.com/content/UM/202301/20230103171426340/WA50R5400A_UM_DC68-04037E-03_EN_MES_R.pdf
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145700329, which will help our team pull up your information.
^Rainly
- Cons mentioned:Balance
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. But the only hang up is it gets unbalanced a lot which in turn takes forever to get done and it continues to fill and drain.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TheBlueRose! This link (https://bit.ly/37GVqye) has some information about what to do when the washer displays and unbalanced error code. ^Jecca
- Pros mentioned:Ease of use
Get clean clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, display looks complicated but is easy to learn. Power button very sensitive, a light tap is all that’s needed.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wonderful washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer! Works great, my clothes have never been cleaner. Very efficient. Really appreciate the digital timer.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on black Friday special for our new house. Extremely efficient washer and we love the faucet feature at the top.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Top Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Love the way it leaves the scent on your clothes. Also, love the way it washes the clothes. Very Clean!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best washer ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer I ever had - it is great washes cloths perfectly & when you take them out they smell so clean - great item
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New washer and dryer.. work really well. No more GE for us. BB associate, installers etc were wonderful (says wife).
I would recommend this to a friend - Pros mentioned:Size
Great washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting a top load washer every since my previous house came with the front load. This washer is huge and I really love it.
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love all the different settings. And it’s huge so it takes less time to wash clothes for this family of 6
I would recommend this to a friend - Pros mentioned:Capacity
Good buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great like most new high efficiency washers there is not a full tub of water but 10 loads in works great every time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are amazing! The installers were quick, prompt and clean with everything. This was a great experience.
I would recommend this to a friend - Pros mentioned:Ease of use
Gives more space inside and out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease in the top load, just not good for short people since i had to tip toe to take clothes out and im 5'4. Other than that, its perfect
I would recommend this to a friend - Pros mentioned:Capacity
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer. It does everything I need and more. Large enough to get all my stuff done in 2 washes and be done for the week.
I would recommend this to a friend