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Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,566 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely love new washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer and dryer are everything I had hoped for. Wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Big Washer!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new washer!!!! it fits my whole load and more!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung washer machine!! Holds alot of laundry inside!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer easy to use. Install was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Have been large enough to accommodate bedding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended and work very good My wife loves thanks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Great color and design.washes clothes excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Washer & Dryer, very easy to use and saves energy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had for 3 months so far so good.... does wat its suppose to do

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great perfect for just us 2 , no noise great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well in a rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this washer hooked up through a coin operated timer in our rental unit. The various cycles allow our tenants options between 50 cents and a dollar fifty based on the cycle time. If they try to underpay for a load, the washer locks the lid until more money is inserted. The cycle then picks up where it left off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very easy to use and gets every thing clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has far more room than a front loading model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep Your Owner's Manual Handy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great when it doesn't error out. Keep the error trouble shooting page nearby your unit because you're definitely going to need it from time to time. If you use the specialty functions or just like the look, this washer is a great choice. I kind of wish I just purchased a "dumb" washer so there would be fewer things that can go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and love doing laundry again. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I expected. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at washing just about anything, would buy it again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are overjoyed to hear this, GunnersMom! Thanks for sharing your love of this washer. ^Jecca Samsung

  • Rated 3 out of 5 stars

    This is not your grandmothers machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had machine for a month and my wife was used to her old 35 year old maytag that was simple. This has so many features and is not as user friendly. Younger people who love to read instructions and are very techy may absolutely love this. Do not buy this for your grandmother without spending a month or so to explain how to use. Certain instructions only apply to certain load settings. Also you have to fool the machine in order to get just the right amount of water, as it weighs your load and only send the water it thinks it needs. By soaking the clothes making them heavier it will add more water. But wait not too soaked or it will give a ton of water. You cannot just open the lid to feel temperature of the water while it is in process as the lid locks. It is a pretty looking machine and I hope my wife adjusts to it in the next couple of years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Applewatchworthit, I understand you are having some concerns with your Samsung Washer not feeling filling with enough water and know this must be very alarming. I want to make sure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/
      If you need any additional assistance please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143616385. We would like to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great so far for just myself. Gets my clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Coolest washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awsome and has a huge vat for all your needs great choice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that the spacious design of this washer is meeting your needs and exceeding your expectations, Heidi. Thank you for being the best part of Samsung. ^Lo Samsung