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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,566 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good with this washer. very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for almost two years with zero issues so far. Definitely the newest style of washer we’ve ever bought. So many different functions to choose from and we hardly ever do anything but the default cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good price, easy to use, looks good, too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for first time home owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Holds large loads. Lots of custom settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very easy to use. Installation was straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to use very simple and quick to set up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a nice upgrade from the whirlpool I previously owned!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set and works great! Can handle large loads with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really awesome!! Love how much it can hold!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer works great. great capacity and love how it operates.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Worked perfectly for 1 year!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked perfectly for exactly 1 year! Only two days after the manufacture warranty expired, error msgs stating 'unbalanced load' began to arise (small load), followed by constant beeping, setting dial turning but not registering changes, or touch screen buttons not working unless the machine is unplugged from the wall 3 maybe 4 times over the course of 20 minutes. Samsung stated since the product was no longer under warranty, they could send the technician out to fix the issue for $150. Technician came and pressed 2 buttons which ran a recalibration and less than 2 months later; same thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No cons so far and looks nice for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer for Daughter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter ... she is going through a not so nice divorce, has four children and trying to get back on her feet. A must to have a working washer and dryer. She absolutely loves it and says it has been a lifesaver :)

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Worst washer I’ve had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer (and the matching dryer) mostly based on the reviews. I am very disappointed that almost every cycle on this machine takes longer to run than my old washer (Whirlpool Cabrio 10+ years old). It gets stuck very often due to items becoming “unbalanced”. This has occurred with all load sizes and some times we are unable to get it to continue even after repositioning multiple times. Very unhappy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Iworkhardformymoney, I understand you are experiencing issues with your Samsung Washer not being balanced during the cycle and know that can be alarming. I want to provide you with some helpful information to help maintain the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any additional assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143661509. We appreciate you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washing machine and great with big loads.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Being amazing is true perfection! Samsung is excited to know that we have exceeded your expectations with our sleek design and ample capacity without having to sacrifice a powerful performance. Welcome to the Samsung experience. ^Cat Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and many cycles to wash with many options on the menu

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Erobokari. I'm glad that this washer has been such a great fit for you. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say about this washer! We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer has been working great since we bought fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very easy to operate plus I love the way it works

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, Melo. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought it sooner. Washer is large and looks nice.

    I would recommend this to a friend