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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,566 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new washer. I highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very user interface and very helpful to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is huge and can fit a large amount in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washes clothes good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the dryer to complete all the washing madness

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gooder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well highly recommend and very nice....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic capacity and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy to use. Would buy again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Bones! Thanks so much for the great feedback! ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size. Easy to use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer if you want the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer can wash almost 3 times as much than

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very highly recommended washer very quiet and quick

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the 5 Stars, Ethan. We are pleased to hear that this washer is meeting your needs and exceeding your expectations. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, smooth and big. Great quality ............

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks good, good features, well built

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can fit everything from your kid's dirty shirts to King size sheets. Runs really smooth and so far has nothing to complain. The only minor thing is for those unfamiliar with the display, or with a less than 100% vision, it can be a little tough to see the program setting. But once you get used to it, is no biggie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Samsung for the last 7 years now I believe as far as appliances and I have not been disappointed yet! I love it. Plus the black stainless steel was a big win for me. I’d be wanting it forever but it can be pretty pricey. Got lucky with this and the dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Big Toploader!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one shiny washer! It’s very sleek looking. If you wanted an HE machine but don’t have the space to open from the front you can definitely use the this toploader. It works great. I would refer this washer to my friends and family. I’ve only had this machine for a couple of months but so far so very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Merchandise is ok delivery the worse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that’s to deliver the items came up to the mail box at the beginning of my driveway about 300 feet away from the house parked call me I did not get to the phone fast enough try calling him back he never pick up and just left. Making waste a day of my vacation waiting for nothing I called your office as he was pulling out they tried calling he didn’t pick up them the young lady was more interested in making excuses for the driver that helping me out she went as far as saying the drivers are not supposed to go up to the house. Then she said someone will call me back no one ever did. The second delivery guy just left everything I’m the middle of the room did not install as it was supposed to. I came back to New Jersey a date late to work because I had to wait 3 days for the next delivery date who is going to reimburse me for that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the Samsung washer to go with the Samsung dryer. It has a big drum and I really like the top load feature. I have put some pretty large loads in there and it has cleaned everything inside every time. I can't say a bad thing about this washing machine. you will be happy you purchased this washer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, Jdubya. ^Lo Samsung

  • Rated 5 out of 5 stars

    Sharp and modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a beauty and offers many options for different cycles. It works great! The only issue I had was after using it I noticed it only used hot water. So apparently when it got installed, the water lines were reversed. Once that was reversed correctly, it washes like a gem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer lasted me 33 years. Shopping for a new one was challenging as so much has changed. I liked the faucet inside the washer, very practical. The depth of the tub was a challenge for me being a short person. I liked the digital displays and the user manual was a great tool.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    I returned the set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer dry set due to its multiple options and price point. Sadly I was very disappointed with the results. Within the first week I was running my clothes in the wash cycle twice to get them clean. I calibrated machine as was recommended and did not see improvement. Fortunately I purchased these at Best Buy and the exchange for Maytag. The exchange was super easy no hassle. Will forever by my appliances at Best Buy due to the ease of this transaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washes well, but get to know water level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options and cycles, always tries to wash in warmer water than necessary. Had cycles where portions of clothes remain dry, need to watch the first few loads and adjust water if necessary, possibly using the deep fill function.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your helpful feedback, R2019! Samsung values your insights. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this washer and all the great settings for activewear and bedding. The color looks great in our home. The delivery and installation went very smoothly and was completed quickly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Briana, you made a great choice for your home! The sleek design of the Samsung Black Stainless Steel washing machine is gorgeous. I am excited for you! Thank you for being a part of the Samsung family, and for leaving a wonderful review! ^Lena Samsung