Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- SKU:
- 6322980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Good dry machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dry machine, fast working, easy installation.
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, highly recommended, please purchase if needed
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at the outlet for $500. Works great. No issues
I would recommend this to a friendBrand response from Samsung
Posted .Wonderful news! Thank you for the 5 stars. ^Lo
As advertised...great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is working as expected. So far so good.
I would recommend this to a friendBrand response from Samsung
Posted .We hope you continue to enjoy the washer for a very long time. ^Jecca
Great washer no complaints at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is amazing. No issues at all. Does an amazing job.
I would recommend this to a friend- Cons mentioned:Reliability
Bummed out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have possibly broken after only a little over a year. So sad going to see if Samsung will do anything to get it back and running.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ExternalHDDPS5,
Thank you for reaching out, and we hope you are in good health. We are saddened that your washer isn't working as intended at the moment. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links that may help address your concerns with the washer.
Samsung washing machine power issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Your washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Three (3) years stainless tub part (Part Only).
Ten (10) years washing DD motor part (Part Only).
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144694813
Leo
- Pros mentioned:Cleaning performance
Washer and dryer combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought the washer and dryer for my mom birthday and she loves them. She find something to throw in the washer everyday
I would recommend this to a friend Could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited when I got this washing machine.It’s a little complicated,but that it’s not the problem.It doesn’t wash very well like the normal front washing machines .The stains don’t go away very easily.Not very happy with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Washer and not getting clean clothes from your machine. I would like to ensure you are getting the ideal result. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy and that is all that matters. Great product.
I would recommend this to a friendLonger wash times but more efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My electric bill has dropped since using my new machine.
I would recommend this to a friendBrand response from Samsung
Posted .This is amazing to hear, dupee!! Samsung is proud to offer you an efficient and energy saving washer. ^Lo
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a bit on the fancy side, but worth the investment.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use and also look great in my house
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time and overall very happy with the washer.
I would recommend this to a friendGood Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer to start with but need to see in long run
I would recommend this to a friendBrand response from Samsung
Posted .Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat
Large capacity washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is very hard to deal with on warranty concerns.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Bobby. Samsung values your opinion and uses reviews such as this to make improvements in the future. ^Lo
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service, warranty and price....!!!!
I would recommend this to a friendBeautiful washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is really nice, and it’s fingerprint resistant.
I would recommend this to a friendGreat washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Very pleased with the performance of the washer.
I would recommend this to a friendBrand response from Samsung
Posted .We're very pleased to hear it, PDellinger! Thanks for being a valued part of Samsung. ^Jecca
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Makes you feel fancy. Love the color and design
I would recommend this to a friendBrand response from Samsung
Posted .We think you're awesome for choosing Samsung, Geebee! Thank you! ^Jecca
Great product from Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have this kind of washing machine for households.
I would recommend this to a friend