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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,566 reviews
  • Rated 4 out of 5 stars

    Great besides spin cycle issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this washer is a great value. However, it has an issue with the spin cycle that I have experienced with other Samsung washers. When washing sheets, towels or blankets, the drum can be thrown off balance. This causes the spin cycle to restart, but does not alert you that the load is stuck on the spin cycle. I had a load of sheets stuck on spin for an hour without realizing it was rinsing and draining repeatedly. The only way to fix the issue was to remove some of the sheets (soaking wet, had to ring them out) and continue the cycle. This issue can be avoided by washing smaller loads of bulky items, so I can't blame the washer entirely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits lots of laundry and is very quiet while on use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our brand new top loading washer!!! We had a smaller Samsung washer in our apartment but always struggled to wash bedding. We couldn't even put big loads or it would just fill up with water and stop before it reached the spin cycle. This new washer allows us to put two queen size blankets and washes them with ease. I also love that I can finaly wash big loads and can see from the lid how my clothes is being washed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything you need in a washing machine. Cleans clothes great, super quiet, looks beautiful

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that this washer is meeting all your needs and exceeding your expectations. Thank you for choosing Samsung! ^Lo Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    This is a great washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine that's pretty simple to use yet has a ton of features. Love the large capacity it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and quiet operation. Cool see thru lid. Lots of cycle options. Caught this on sale. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    I didn't know laundry could be easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with lots of room for big loads. A nice chime let's you know your laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice and efficient washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house and actually had a newer nice GE at the prior residence we sold but the new owners wanted it so decided to go for an upgrade. The Samsung is definitely it! easy to use pre-sets remind you of the older washers with the dials, simple to understand, but more modern style. Nothing really fancy, but does everything you need it to and more. Spins like a centrifuge! I like it and recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer washes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big load and gets the job done! Washes all the loads nice and clean. Even king size comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gets clothes clean. Lots of options for all different laundry needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, very quiet and great capacity, I can even fit may bed comforters in It.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Cleans the clothes like it should and is fairly quiet

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, I am so glad to hear that your washer is working well. I am sure it is a bonus that it is quieter as well. Thank you for taking the time to give us feedback. We are so glad you choose to be a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer and dryer ... nice clean black look. Machines are quiet and hold a lot of cloth

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm so happy to hear you're loving the washer and dryer, Msj0109! Thanks so much for sharing. ^Jecca Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, you can control your washer through wifi smart sense, very quiet and powerfull.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is a great size .It's definitely quiet and have different feature on it .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love my washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. Vary easy to used. It fits so many clothes. The color black I love, it is so bold.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the load sizes and water depth were more variable on every setting, but I guess Samsung has reasons for limiting them. Good washer. It does get out of balance pretty easily, so mind your clothes as you load. I am still trying to figure out the alchemy needed to wash a comforter and not have it stop halfway for being UB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this item easy to use and very quite priced right through Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine! Washes really well, less noisy than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Looks incredible! Very efficient and it is User friendly! Love it!!

    I would recommend this to a friend