Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- |
- SKU:
- 6322980
Customer reviews
Rating 4.5 out of 5 stars with 2566 reviews
(2,566 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! This was a much needed upgrade and has not disappointed. The over capacity tub and multiple wash cycles are awesome. I purchased it as set with the matching dryer and I’m so glad I did.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Wonderful Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A slick looking washer that does the job wonderfully! I love the deep fill option, as well as the extra large capacity! We have a family of 6 so this beast is handling more than it’s fair share!
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
HUGE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits a CA king sized comforter. Took me a little while to get used to laundry taking twice as long to wash but the matching dryer is quick. Really good also if you like a song when your laundry is done as it sings to you.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent - intuitive design and control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned the Samsung-5.0 Cu washer a little over a month and have done several loads of laundry, so far it has worked great. When it runs the cycles are very quiet. Love the little jingle it plays at the end of a cycle.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Needs Replaced After 2 Years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally do not submit reviews. Especially bad ones however, 2 years in our washer needs replaced. When using the washer we get the UB error. Then it shakes very loudly. We never overload the washer and it does not matter what kind of material we wash. We Had it diagnosed by Best Buy who was great but the suspension rods and wire harness need replaced which is going to cost roughly $500. Research says this is common with this brand of washer. Upsetting that we got the only 2 years out of this washer. Normal use. We will be replacing and staying away from Samsung.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bmorris2123,
We appreciate your informing us that your Samsung washer shakes very loud and displays a UB error. We apologize for the inconvenience and will gladly look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung washer is shaking/vibrating.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
https://www.youtube.com/watch?v=ywOrH59K9Rw
For reference, you may check the link below for a guide to learning the best laundry load size for your Samsung washer and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144893920) to help our team pull up your information.
Thank you!
-Angelica
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung washer! The new technology to use it was easy to learn. Our clothes seem to wash cleaner than our previous set which was not a Samsung. I like the different settings and it determines how much water to use.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer. It has so many options Set up was very easy. I was looking for a washer that could wash a king size comforter and this one can easily wash this comforter without any problems
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is fantastic! I’ve had it for just over a month and I’ve had no issues using it multiple times a week. Plus, it’s easy to use and leaves clothes super clean. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
pretty good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good washer. It functions well and is way more convenient than a front loader. Some of the settings are a little annoying. It’s frustrating that you can only use certain functions in various modes.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer with no issues so far. Functions great and seems to clean well. Has a cool active jet feature to hand wash items if need be. Seems well built and hopeful it will last long.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Huge wash tub and clothes came out fantastic!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer and I absolutely love it, I’ve had front loading top of the line and nothing compares to the room you get in this washer along with all the features it offers. Easy to work and the steam feature is great for stains.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great features for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use temporarily until it goes to a rental house, but I may keep it now! The basket is huge and holds bedspreads and other large items, there are so many options for all types of clothing and other items.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Loud Drum During Wash Cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer pair were delivered yesterday by two awesome deliverymen. While we love the dryer, the washer is loud during the wash cycle. It sounded like plastic grinding against plastic, or something ramping up back and forth. It grew louder the heavier the load was, but even during small loads we could hear it. This was surprising because we saw so many reviews about how quiet it was. Outside of this, it did a great job cleaning our clothes. Best Buy was great and we are exchanging the washer for another. Hopefully the first one was just a dud.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a stocker to Toploader again, after experiences of mold smell and motor going bad after a short period of ownership. The Samsung is easy to use and easy to load.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to own an LG washer and dryer set. The washer went bad after 7 years and ended up trying the Samsung. So far it’s much better and more efficient than my LG and has more features. Hopefully it will last longer than my old one.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Agitator
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I didn’t think I would like it because it didn’t have an agitator but I have been very pleased with my decision. Definitely would reccommend.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Worth the upgrade.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, black, gorgeous, stainless washing machine. Gets the job done, specially if you have long, heavy bed covers. No more need to force shut the door on your washer.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet and smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this washer and very pleased so far. Very smart and quiet, uses just enough water to get job done. Very good options and is huge. I was able to wash entire sofa covering in one load and it came out clean.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
The installers did an excellent job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung washer and dryer both work as expected. They are both high capacity so we spend less time with better results doing our laundry. The installation team worked quickly and professionally and we are very satisfied.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great. Has a large load capacity and also a 30 min wash time for smaller less dirty items. We love it..also 200.00 cheaper at Best buy on sale sale as compared to Home Depot on sale.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend



























