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Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,566 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, black, gorgeous, stainless washing machine. Gets the job done, specially if you have long, heavy bed covers. No more need to force shut the door on your washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is Huge! I can easily fit a large comforter in it. There are so many different washer cycles to choose from plus a deep fill option if your doing a big bulky load. I would definitely buy it again

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! I didn’t think I would like it because it didn’t have an agitator but I have been very pleased with my decision. Definitely would reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WORKS LIKE A CHAMP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from the sales person selling this to us to delivery to using it is great. We didn't need anything to crazy. Just something that will get things washed. Works like a champ

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new washer! there are so many settings for different types of clothes. I love the the fact that you can deep fill the unit even though its an efficiency washer. Overall i am very pleased with my purchace.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so pleased to hear how much you're enjoying the washer, 1crazygirl! Thank you so much for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it, it can handle a ton of stuff and has lots of options. Be aware this is one of Samsung's machines that only have two options: no alerts at all, or a really annoying song that plays for way too long

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Tyler. We are delighted to hear that you've found the perfect washer for you. Thank you for sharing your experience with us. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity Works well so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about three weeks ago. Very modern with many options. More than I really need but so far it has worked really well. Much larger capacity than previous washer so one load gets everything done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer for a fair price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for a month now. Everything seems to be fine. We have not had any issues with it. The installation by Best Buy was great. They arrived when they said they would and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convert from front loader to top loader.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a front loader LG unit on a pedestal that was vibrating so badly it was failing internally (grinding noise), leaking and banging the sink, walls and dryer as it moved around. It even had aftermarket vibration isolation pads under the metal feet. This top loader was the solution. It even comes equipped with its own vibration isolation pads as part of the 4 adjustable feet. No significant vibration. Very pleased. Only caution note - my 5' 2" wife needs a step stool to be able to reach to bottom of washer to remove clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SamsungWasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife has loved this machine. It's quite and efficient. Worth every penny and love the look of the finish. The additional water spout for pre treating clothes is and added value.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer and dryer is super nice I have no complaints I have a warranty on both of them just in case but as far as the product itself it seems like they are going to a great pair!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine. The sing song tune when turning it on can be annoying, but if that is my only complaint, then I’d say it is well worth it! Plus the delivery and set up was flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 High Efficiency Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it! Very quiet and I love that I can set to what my needs are! From a king size comforter to a small delicate load!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New appliances for new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and ease of use! It's a new appliance in a new home so i haven't used it much yet, but I know Best Buy will be supportive if I need assistance for any reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washing machine to replace an LG that came with a house I purchased. I’ve had a Samsung before and I loved it. I was not disappointed with this one. It was a good price and does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for my family. It can fit up to a king size comforter. Washing large loads of laundry makes it convenient to do less loads. It also has a nice appearance and fits into a relatively small space,

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of being able to wash household items of all sizes in the comfort of your own home! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been some great improvements in this model since I purchased it previously in 2007. It's quieter, uses less water (it seems), and more cycle options. I'd definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Soap and softener dispenser is easy. If you need water to work on a spot prior to starting the washer cycle is great. Enjoying the top loader vs the front loader I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans really well. However, it does take about an hour or more to wash most of the cycle. It also moves the machine when it spins but overall I think it does it cleaning well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works really well. At first it is pretty confusing to learn how to use but once you try a couple of times, it's pretty easy. Cleanse my clothes very well. So far so good!

    I would recommend this to a friend