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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,566 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife really likes them! Happy with previous samsung w/d 15 years and still going hope these last as long !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great. Handles a large load. Looks pretty doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complaints here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great since installation. Clothes wash good, and very easy interface system to control everything.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer for the $$

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. My old washer was a good washer, but this is like night and day!! Thanks BestBuy

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer and this was one was perfect. I love that it does not have the agitator - able to wash comforters at ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been such an upgrade over our past washer. Does large loads easily, a lot of variety in settings. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Great but not for short people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a couple weeks and so far so good. But the only problem is that I can't reach the bottom of the drum to get our clothes out. I am 5'3". I lean all the way in and can grab it...but bc I have a medical condition, I can't keep doing that. So I reach in and use a back scratcher to pull stuff out lol. We are keeping it because it works well and the rest of the family doesn't have issues with the depth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know what you think, Dmitt! We appreciate your feedback. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Everything I ever wanted in a washing machine..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong,ultra quiet,modern.And Sofisticated. I wish I could clean clothes every minute of everyday. What a great washing contraption.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I love the machine. It works very good. The hose is long enough to fit in my sink without pooping out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer_samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer machine capacity is large enough for a king bedspread and blanket to be washed together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer but tall with lid open

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer with plenty of features. Really conserves water.. almost to the point of questioning if it uses enough. Tried it based on Best Buy offering an extended plan to address lack of service techs to repair Samsung appliances... time will tell. Beware of the height with the lid open. Did not fit under our cabinetry but luckily the lid will open and stay raised resting against the cabinets. Also the tub is really deep and my side at 5-2 has trouble reaching clothes in the bottom Of the tub after washing.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    It’s cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine, I feel like it does a good job, however, I don’t like all of the settings more do I like how long the machine actually takes to wash clothes on a normal setting. Iv began only using the quick wash setting. I also don’t like how it’s constantly unbalanced and you have to be VERY particular as to what you wash in it so that the wash will complete

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Hope, I see you are having some concerns with the cycle time on your Samsung Washer and know how annoying it is for an appliance to hold up your hard work. I would like to offer some help to ensure you are only getting the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If you need any assistance on this matter, please reach us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420389. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these models in a past house and after finding out my sister was moving into a new house I bought them for her as well. I knew it would be a good purchase. Built well and they look amazing in person. With that said, I was less than excited about the delivery company that came to install these. One guy was quite rude and appeared to be unwilling to help with an slightly unusual installation for the dryer. Great items but like i said this installation left a bad taste in my mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It has a good size tub , and what I enjoy it the most it is the fact that it is quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. The dark color is very sleek and it runs very quietly. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good price for robust washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine. Large comforters (king size), large loads of clothes. Also various types of wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! The drum holds all of my rugs, blankets, etc... I have multiple pets and it is fabulous!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer and dryet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung lives up to its name. I love this washer/dryer set. Sleek design, easy to operate. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. Holds a lot of clothes and has several setting to fit your washing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use-I'm a bit short and have to tiptoe to get items from the bottom of the machine-still a great buy.

    I would recommend this to a friend