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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,566 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. We use it for large loads regularly and have had no issues. It’s a good looking machine and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features. Very easy to use. Had it for almost a year with no problems, definable recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use..... Easy to operate... Deep fill is amazingly alotta water heater n which I loved.. Great price.... Bang for your buck....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washing machine that I'd recommend to everyone. A but pricier than we were looking for, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Quiet and holds a lot of cloths. Plus it has a timer to show you when it will be done.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Balance keeps getting off thrown off

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to be able to clean anything in this- comforters, blankets, etc. Within months the balance was getting thrown off and we were getting errors. We are going to contact Best Buy to get it serviced but for the price this shouldn't be happening. Also, no, we are not over stuffing it and make sure we try and balance the load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi kirb2233! We're glad that you're on the right path to getting this resolved. We hope that you'll be able to continue enjoying this washer for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer/dryer cart a couple weeks ago and are very satisfied. They are easy to use and do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will fall in love with this washer does a great job quiet for its very well. You can customer way anyway you like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great price! Have had it now for a few months and no issues! Looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Ease of use, large and roomy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options I will not use, great for large loads. Some settings take too long but working on adjustments, new and getting use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The capacity size was our deciding factor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 5.0 Cu. Ft. 12-Cycle Top Loading Washer is a great unit with a good capacity size that fits our family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and easy to use. Lots of options and different cycles to do laundry. Great features and clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does a good job. Directions on use are complete and easy to follow given the myriad of operating choices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and easy to use. A little on the large side for my space but its manageable. Love the different settings and options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    big and efficient!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer holds a lot, perfect for a big family or someone that washes a lot of clothes. multiple options too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. I love the jet stream, use it every time I do laundry. Washer is easy to use/ understand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washing machine. More space and clean better than a machine with a spinner inside. Easy to adjust controls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and value. Load capacity is awesome. Very happy with purchase. Service and installation was awesome and easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great look.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lots of settings for all types of needs. The look is amazing. Worth the price and no issues 6 months in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. It looks great and works great! Couldn’t be more happy with my purchase.

    I would recommend this to a friend