Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- |
- SKU:
- 6322980
Customer reviews
Rating 4.5 out of 5 stars with 2566 reviews
(2,566 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this washer and all the great settings for activewear and bedding. The color looks great in our home. The delivery and installation went very smoothly and was completed quickly.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Briana, you made a great choice for your home! The sleek design of the Samsung Black Stainless Steel washing machine is gorgeous. I am excited for you! Thank you for being a part of the Samsung family, and for leaving a wonderful review! ^Lena
Rated 5 out of 5 stars
So Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great. It has so many cycles and I love being able to scrub a little stain right there in the tub! It also has a feature to let you know when the cycle has stopped. Perfect for those of us who forget the laundry in the washer and have to re-wash. No more re-washing for me!
I would recommend this to a friendRated 5 out of 5 stars
Best Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I have eve had! It washes my clothes without tearing them up! It has a speed wash cycle that does a whole wash cycle in 30 minutes and the clothes come out spotless clean. It spins my clothes so dry that it takes half the time to dry them.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Only have had it 3 days, so , so far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave my LG, which I did love to my son just because the washer drum was too deep for me. Purchased this for the fact that it's not so deep and I don't have to stand on my tip toes and practically fall in to reach to the bottom to retrieve a sock or other articles of clothing.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. It has a very large tub. So large I have to dry my clothes as two loads. I wish I had more control over the water level and I wish we could adjust the time it takes to do a load ourselves . But besides that the washer is great...
I would recommend this to a friendRated 5 out of 5 stars
Super pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your store employee (salesperson) was fantastic. Your delivery men were outstanding getting the new refrigerator into an older home with smaller doorways. Great job all around. Friendly and knowledgeable. Thanks for a great experience.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great sryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Multiple cycle offerings. Clothes come out dry (have to do some additional dry tune for bulkier items which is to be expected). Love the quick dewrinkle cycle and steam refresh. Great for quick refresher between dry cleanings for dress shirts.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new washer. Once I figured out all the settings and cycles--yes, I did read the booklet--I am content. The capacity has reduced 10 loads a weed to just 5 loads a week. We have very soiled loads (husband is a farmer) to very lightly soiled, delicate loads. All come out clean!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Has nice features but is not high quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been running great after it got broken in with temperature and pressure changes, however initially there was a problem with a valve holding water. I just keep crossing my fingers that it wont be something else.
I would recommend this to a friendBrand response from Samsung
Posted .Hey, Nicbor! Thanks for providing us this feedback and information. If you would like any assistance, please reach out to us by visiting one of the links below.
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
and reference ticket #_. ^Pat
Rated 3 out of 5 stars
Good Washer but has some faults
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good washer but I still prefer a front loading one. One thing I have noticed is that the clothes, towels, sheets, etc. aren’t always completely covered during the wash cycle. They are resting above the rest of the items that are washing in the water below. I’ve also noticed that if I wash any dark cotton clothing, I can’t use fabric softener or it leaves a white film all over them, even when I push the fabric softener button. I have to do an extra rinse in this case. I don’t care for how long some of the wash loads take either. Some are close to two hours! Front loaders move the clothing around much more effectively and I believe get the clothing cleaner whereas washers like this without an agitator just keep the clothing in the same position making me wonder how clean the clothing is really getting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your detailed feedback, whatevah20! Samsung values the opinions of our customers. ^Jecca
Rated 4 out of 5 stars
I love how large it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far (2 months), this has been a great washing machine. It is large, which I love! It can hold king size bed blankets and comforters and has a deep fill option. The black coloring of the machine definitely shows dust though, which is annoying trying to keep it clean all the time.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thanks so much, dqpimp32, for letting us know what you think of this washer. Samsung is always looking for ways to improve the customer experience. ^Jecca
Rated 5 out of 5 stars
Well worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice washer. Has settings for all your different loads. Gets clothes clean and spins them pretty dry, making drying time even less. Delay feature is nice if you put clothes in and someone is in the shower, can start it for you later.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love, love this washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the washer for 2+ weeks now. We have nothing but kudos and compliments for it. It was a very good value for the $$ spent.
I would recommend this to a friendRated 1 out of 5 stars
Don’t let the high reviews fool you
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok with small loads. With blankets and bedding it always has big spots that aren’t getting cleaned. I wish I could return it back and get something else. Don’t make the same mistake I did and go off the reviews very unsatisfied with the equipment
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when results and expectations do not meet. I would love to help you get the best performance out of your washing machine. Dry spots are normal if you overload the washing machine, or if the item being washed is so large and bulky. Here is a helpful link to help you get the best cleaning performance out of your washing machine (https://bit.ly/2HbCOyg). We thank you for choosing Samsung for your laundry needs! ^Lena
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung washer we’ve owned. The tub is large with several settings yet you can still customize. You’re able to have a deep fill and there is a water spout to spot scrub stains. Love the “musical” cycle over instead of a loud buzz. This is the best washer we’ve owned.
I would recommend this to a friendRated 4 out of 5 stars
Nice washer...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer uses a lot of water on all wash cycles except for the Quick wash cycle. It takes at least an hour or longer. If you are shorter than 5'8" tall, then get a step or foot stool so you can reach inside to take out the cloths. It does wash the cloths clean.
I would recommend this to a friendRated 4 out of 5 stars
Not too thrill with it but gets the job done.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer believing it would be an excellent product to go with it dryer counter part but definitely disappointed. Its not the best at washing heavy loads but still gets the job done good enough for me to not mind packing it a little lighter each session.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
GOOD WASHER - TOO DEEP FOR SHORT PERSON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ALTHOUGH I HAVE NOT HAD PRODUCT VERY LONG THUS FAR I HAVE NO COMPLAINTS. I LIKE THE ABILITY TO SET THE PRE- WASH (NOT SURE IF THAT'S WHAT IT IS CALLED BUT IT IS USEFUL PRIOR TO WASHING CLOTHES. TOOK A BIT TO FIGURE OUT THE BUTTONS BUT HAD IT DOWN IN NO TIME. I LIKE BOTH THE WASHER AND DRYER.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 3 out of 5 stars
love - hate relationship
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the QUIET. I Love the soap, bleach and rinse dispencers...no more spilling bleach to reach over the clothes in the washer!!! I hate how long it takes to wash...SOME loads over 2 hours!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs. I do see that you are having concerns with your wash time. The unit will have longer times depending on the water temperature, amount of clothes, and the cycle that is selected. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 4 out of 5 stars
So so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love my top loader ( over the trendy front loaders) I can’t believe how long some cycles take … I use the quick wash and most of the time that takes almost an hour…. But it’s so hard to find a food washer these days
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel
I would recommend this to a friend



























