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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,566 reviews
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase at the beginning of the year and I love it. It is super big and I don't have to take my comforters to the laundry mate. Very large and I love the color on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t fill up with enough water.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this washer would fill with water to cover clothes unlike some washers which do not and the clothes look the same and folded the same when you remove them to the dryer. So this one has deep fill, which still does not close to fill up to top of clothes. I watched the whole washing, and never filled up, clothes stay in exact way they were loaded. Can’t find a manual way to fill higher. Also during it’s agitation, it sounds like the gears are grinding. Loud. Glad I got the protection plan just in case. Not a great machine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you reaching out with your concern, and I want to help by providing you this link to an article with information that addresses your concerns:
      • Washer Does Not Fill With Enough Water: http://bit.ly/2GgNcE1
      Thank you for being a part of the Samsung family! ^Cat Samsung

  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer upgrade from the side loader we had. Although i notice the clothes dont come out as dry as my Samsung side loader washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, uses less water

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine. This was our first washer that didn't have the center agitator. I was a little skeptical, but the design works great and it uses less water than conventional design washers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about 6 weeks ago and love it. Washes clothes fast and still cleans very well. With two kids the quick wash and active wash come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a great machine! The wash bin is huge and fits a lot of laundry in. It also has a pre-rinse and a rinse and spin setting as well. The space I have does not have a door so I love the look of these machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer the buying experience was pleasant, my sales rep Gio was awesome and professional, his manager was great will do business again and I recommend this washer to anyone looking for style and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good appliance, still working after 2 years so thats a plus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800 SAMSUNG).

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to use. I love the detergent dispenser and the many cycles to choose from. I did not realize it would hold so much laundry and clean it perfectly. It was a great buy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works as advertised. The only issue we had was the warehouse damaged the side of the washer. We’re waiting for the replacement to be scheduled for delivery. Install team did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It goes perfectly with there refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful washing machine. They will enjoy it for years. I am a Samsung fan. I have a dishwasher, refrigerator, gas cooktop. Unfortunately they don’t make a 24” built oven so I had to get another brand from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer with Spin Cycle Speed Selector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged another washer for this washer due to the fact that this has a spin selector. I like to spin as high as possible to remove excess water and cut back on drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine we got a great value for the money purchased open box nothing wrong with it it was the last one we lucked out delivery was great when it works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really well, I couldn’t ask for a better washer. I would mention that if you are short (I am 5’5”) I would get a smaller drum, I cannot reach the bottom, but I manage ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This washer sings to you!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite surprise after buying this washer was that it sings to you when it’s done! Otherwise it is a pretty good appliance. The bottom is a bit deep for us shorter people, but it fit in nicely with the dryer we already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insisted on washer with no agitator. Huge tub but easy to reach contents despite my short stature. Many settings options. Does a really good job cleaning even the biggest loads. No problems with vibration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine! Fits a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Only thing is that when you are using fabric softener it adds at least 40 minutes to the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingerprint resistant all day long!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer, our previous one was about 10 years old. It has taken some time to get used to all the different features available but has definitely enjoyed it so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, cjnichols. It's fantastic to hear that you've found the best washer for you. ^Lo Samsung

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Love the size... I am able to wash bedding with no issues. I'm not used to how long it takes to do wash but my clothes definitely come out smelling nice and clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good. works as advertised. needs to be routinely cleaned otherwise there’s a funky smell. idk if anyone else has had this issue. i’m going with it’s definitely something on my end.

    I would recommend this to a friend