Customer Ratings & Reviews

this washer and dryer are the finest machines that I have had the opportunity to purchase and use in a long, long time. I would recommend them without hesitation to my friends and neighbors.

good washer, does a nice little jingle at the end to let you know it’s done (but you can turn that off if you’d like to). *side note: i’m 5’2” and I could reach the bottom :)

Delivery right on time they balanced and connected washer and checked it out.Could not ask for better service. I have had my washer for one month and still love it everything works great.Thank You

Wash as expected. Wash times are a bit long, have to get use to the small amounts of water used in these new waters. There is a deep fill option however, if feel you need more water in the machine.

I love the top down washing machine for many reasons, mainly no odor. The drum is large enough for a king bedspread! I love it. It also self adjusts to the size of the load

I recently purchased a washer/dryer from Best Buy. The in-store service was excellent!! The black stainless steel was very (manly)!! The washer/dryer was/is easy to use and are very good products.

We only had the washer for a few days so we are just getting familiar with it’s many features. So far it works really well. Like the ability to control the water temperature, number if rinses and spinning.

not bad at all washer and works well. this is a simple install and its free per best buy. def get the topload so that you dont run into problems with it leaking after repeated use

Only thing I would change is the soap/ softener dish doesn’t pull out far enough. It’s perfectly workable, but it would be better if it just pulled out a bit farther while trying to dump in the soap and softener.

First time purchasing a washer and dryer & I'm so happy I went with this set! Both work amazingly and I haven't had any issues. Never thought I'd say this... but I enjoy doing laundry now. Thanks Best Buy!

Bought the set and I love them! Paid to have them delivered and installed and it it most certainly worth it. The delivery team did a great job setting them up and didn’t leave any mess.

I have 3 boys in my home and I do a TON of laundry. Great capacity and does well with bedding and waterproof stuff. Decently quiet, cycles take a while, but our clothes are clean. Very happy with this washer.

We love this set. We wish the washer didn’t take an hour to finish but allow for that. The dryer does a great job. Love the wrinkle prevention setting. Overall very happy.

The guys who delivered the washer and dryer are awesome they come in and even install it in and take my old washer and dryer out for me, I didn’t even have to touch anything... Super Service. Keep up the great work.

When you are used to an agitator washer, this is a big change to an impeller. Quiet. Takes a lot less water but more time to wash.

great product, no issues with the washer or dryer. I know it said it has a bigger drum which it does but I'm only 5'4 and I can barely reach the bottom of the drum on my tip toes so keep that in mind.

Samsung has been a great brand for my family. I love the black color option. Our previous washer and dryer were also Samsung. No complaints here. We are very happy with Samsung.

I am still trying to make sure the loads are level. Choosing the correct loads for the wash cycles and making sure I touch the adding softener are a challenge that I will enjoy more when I am more used to them.

It was ver easy to purchase. There was a good selection. The pick up was very easy. Waiting for item to be available was the only bad part, still available before other stores could have it available.

Awesome washer, clothes are almost dry with the spin cycle. Having the ability to choose how many rinse cyles is great. fingerprint resistant stainless steel is also a great feature.