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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,566 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely destroys washing machines with what she washes and how often. This unit has held up which makes me happy and the wife is happy with the cleaning performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it Right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble at first the first guy that came out did not hook it up right so I was with out for almost two weeks then the next guy came out did it like it was supposed to done and now I just love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    measure well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a washer for short people. I am average height but still could not reach the clothes in the very bottom to get out. Best Buy was very good about understanding and exchanging it for another set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technician's installed the machine upstairs and didn't scratch or dent any of my walls. Have a brand new construction so you know I was looking at the walls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Deciding if I will Keep It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wash cycles are much longer than my previous machine, and significantly louder. I am seriously considering a return, because I am also unsure if there’s any water savings (we will see when the bill comes). While I like the preset options, I hate that changeing the water temp setting makes the was cycle at least an hour longer. It should NEVER take 2 hours to wash a load of clothes. I am one of those people who washes certain things in cold to maintain the durability and color of my clothes...so it’s been a bit challenging.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Washer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142960303. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good unit but sometimes it gives an unbalanced warning for a single comforter and won’t continue to wash which is annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Conman, I understand you have unbalanced load issues with your Samsung Washer and know this can be a frustrating surprise. I would like to offer some help so this situation does not happen. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If the issue persists, we would love to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420496. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Very good washer overall!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this washer. Too many to list. Glad we got the top loader. Very roomy and doesn’t destroy the clothes. Overall a great washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first received the washer I was a little intimated until I read the instruction. I know love washer where as before I did not enjoy washer at all. Definitely a product I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best top loading washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Samsung washer dryer. I had my previous one for over 10 years, and it actually still working fine, but it's time for upgrade, and I want to try top loading this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a WM that can keep up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy! I’m so happy I took the time and did research and shopped around. Best Buy was the beat deal! Delivery was seamless and hookup was super fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out which cycles you can use the ‘deep fill’ you’ll be happy. Also need to put a small piece of paper towel in detergent fill area to absorb water. It’s a nice washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Can’t get the clothes out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large washer with no agitator in the middle, I wanted to try that to see how it would be. I am very disappointed in the washer, because it is so big I can’t reach the bottom of the tub to get all my clothes out to put in the dryer. My husband will have to build a step or something for me to stand on to reach the bottom of the washer. Lesson learned, try before you buy. Disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Anne. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always had to wash 2 or 3 times for our color. With this washer we can now fix all of it in one and not Worry about the spin cycle And it can easy handle it. Will be going back for the Dryer this weekend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that the convenience of this washer is perfect for your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great washer for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to learn to use, quiet, and large drum that will wash comforters comes in handy vs taking to a laundromat. You will be hard pressed to find a washer within this size range and options for less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both efficient and entertaining.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large variety of options makes it easy to get laundry started while protecting your clothes from damage or shrinkage. Also great for cleaning pillows and stuffed animals, which is hilarious to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer set! Delivery also went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. The 5.0 cu ft drum is enormous! So far so good with quality and I especially love the sounds it makes while pressing buttons and end cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great machine! If you only have a tight space this might not work for you but overall easy install and surprisingly very light and was very easy to move upstairs. Nice work Samsung :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer.. the old one was 10 1/2 years old and it was not getting all the water out towards the end. Love my new washer and hope it lasts as long as the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I couldn’t be more pleased about this washer as we are a family of 6 and it stays right on top of it load after load. Fast and efficient hoping to get years of use out of it!!!!

    I would recommend this to a friend