Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- SKU:
- 6322980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
have problems at times, judging how much water to
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great in cleaning clothes but have problems at times, judging how much water to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there logan,
I see that you are having some concerns with the water fill level inside of your Samsung Washer and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143172557. We welcome you to our family and thank you for choosing Samsung. ^Brad
The smartest appliance I own
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in my house is in love with this Samsung washer. The adjustable smart settings and sleek look are unbeatable. Got a crazy open box deal.
I would recommend this to a friendGreat Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a top load washer after owning several front load models. Extremely impressed and love that I don’t have to keep cleaning the front door often.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is quite the washing times are a bit long even in quick load it’s 30min but it’s been working great replaced a 5 year old washer
I would recommend this to a friend- Cons mentioned:Agitator
Absolute trash!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give the review on this washer 0 stars I would. I don't know how there are so many positive reviews, or if I got a lemon, but this washer is absolute trash! I purchased this washer last year and I sold it yesterday to someone I don't really like very much. I had to tend to every load every 10 to 15 minutes or so to untangle the jumbled, knotted mess more intricate than a boy scout could accomplish. On top of that it only has an RPM of 750 so it doesn't wring the clothes out very well at all. They come out still practically dripping, so then it takes 3 hours in the dryer, which you also have to tend to every 10 minutes because it ties everything in knots too. I upgraded to a GE front loader set that I absolutely love!
No, I would not recommend this to a friend Good size for the price and save water and energy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes well but a bit noisy. Very sleek looking and very innovative on how it gets the clothes wash. A bit taller than most washers.
I would recommend this to a friendwe love this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was even better than we hoped it would be. Lots of options without being overly fussy. This is an extremely good, common sense washer.
I would recommend this to a friendWorth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size. Like that it has a Heavy Duty and a Bed & Bulky settings. Only problem - the bottom of the tube is hard to reach for 5’3” wife :)
I would recommend this to a friendGreat but now the dryer is squeaking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased both the washer and dryer set, and the purchase experience, delivery and installation went smoothly. For the first several months, operation of the washer and dryer worked great, then the dryer began squeaking loudly so we can no longer run the dryer during the night (our preference) as the squeaking is heard in all three bedrooms. Without the squeaking, I would have given 5 stars.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Cheryl, I hear a squealing sound is coming from your Samsung Dryer and know that must be annoying. I would like to offer some help to make sure your unit is operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If the noise persists, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143429640. We thank you for choosing Samsung in your home. ^Brad
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this as a replacement for an old maytag. So many different functions! My wife was actually excited to do laundry when we first got the new set.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, Nick! We are excited to hear that this washer is making laundry more enjoyable to do. ^Lo
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale in November, so far it works great no problems at all. Has all the features I was looking for, definitely recommend.
I would recommend this to a friendSamsung 12 cycle, 5.0 tub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went for the larger tub because I have a king bed. This machine has no problem with the bedding or an arm load of huge towels
I would recommend this to a friendgreat clean washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes better than expected. Smell fresh and clean had no idea a new washer would make that huge of a difference. Tons of settings, easy to hook up.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Michelle
Returned 1st day because Dryer was bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On 1st day of use the matching Dryer was bad, so we returned it since this was a set. Plus this Washer is too tall to fit under our cabinet to open the door. To open the door, we moved the Washer out a few inches which caused us to need a ladder to get into the cabinet. Another issue was the depth of the tub requires a shorter 5'5" lady to need heels to reach the bottom.
No, I would not recommend this to a friendwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it is to use and all the useful tips that they provide online and goggle. So glad I invested in this washer
I would recommend this to a friendLove this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our needs for just 2 but hold king size bedding which is great! Love all the different cycle options and how quiet it is.
I would recommend this to a friendSamsung 5.0 Cu Ft Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great! Well designed, works perfectly. No issues. Hope it lasts better than the one we are replacing.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsunguser, I would like to congratulate you on your Samsung Washer and appreciate you pausing your day to share feedback on your experience. We are glad to see that you are enjoying your new machine. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad
Nice job, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, with lots of functions but the extra water function adds a lot more time and is only available in some cycles not all.
I would recommend this to a friendEfficiency
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Speed is a win for this washer. Get a large load done in 40 minutes.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer had good ratings from others so we decided to get it. Read the directions for installing it and it works great. Love the self leveling feature
I would recommend this to a friend