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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,566 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer pair have worked well. Easy to set what cycles I want. Lots of options for washing and drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet fast washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that our clothes are cleaned and smell great with this washer. Always done when timer says so! Super quiet and efficient. Best washer!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Skip. We are delighted to hear that you've found the perfect washer for you. Thank you for choosing Samsung! ^Lo Samsung

  • Rated 5 out of 5 stars

    Love the finish on this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing family needs strong large capacity machine. Cleans clothes and spins almost dry. Shorter time in dryer and saves on power bill

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Bestnana! Samsung is so thrilled to be part of your family. We are happy to be able to make laundry chores a little bit easier. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Avoid this washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer's functionality is great. Does a great job of cleaning clothes, even with super heavy loads. The downside is that the plastic piece on which the lid sits cracks and ultimately breaks. I have had it replaced once (under warranty), and now I'm going to have to have another service call to replace it because it's broken again. I am a huge Samsung fan and use many of their products, but this washer (really just where the lid sits) is made of cheap plastic. I really can't believe they actually sold this product like it is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sarfdawg,


      Thank you very much for your feedback on our products. You can contact our Samsung Parts Team for further assistance regarding the parts you need. You may reach them at (800) 627-4368 between MON - FRI 9:00 AM - 6:30 PM EST.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Reference Number: 1144829429

      Have a great day.

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Karenmullner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought samsung bc whirlpool was not available. Service at best buy was excellent. So far all good and they look great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this washer is great but it takes too long to wash and also, I have to keep adjusting the temperature to cold with each wash because for some reason the temperature is always set to hot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, bvela. ^Lo Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to operate in the beginning. I feel like is kid with my first cell phone. Love the design and doesn’t take up much space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome large basket to laundry huge loads of clothing and a great selection of washing cycles, spin and prewash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in love from the first day it was delivered. Energy efficient and gorgeous finish. Samsung makes such great products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoy my washer mainly because it gives me a full load of water and I can put a good load of clothes with each wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is definitely a washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans clothes, which is what I expected. As a washer, I am satisfied. Not too loud, cycles take a little longer than I am used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for people with Asthma.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. The steam option is my favorite. I have asthma and it helps keep my pillows and down comforter fresh and clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Julie! We are delighted to know that this dryer is meeting all your needs. Thank you so much for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Washer and dryer wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are great work amazing! Don’t have to struggle anymore to go the laundry mat !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality! Worth every penny. Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! All it needs is a key, and it would take off!!! It has practically everything! Wow! Great machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washing Machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the different settings. Easy installation. Will purchase more products via BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Good size! Very quiet and nice color...and have different cycles and functions...I’m so happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with these products and great prices .... easy to use and great customer service... the best only at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far no complaints. A lot of options to customize cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Did not have the same mold issues like my old front load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It works so well I’ve always had used washers it’s so awesome to have such a wonderful washer

    I would recommend this to a friend