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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,566 reviews
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep basin, so many different selections. Washes great! sings to you when its finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful well made washer!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is absolutely beautiful and works perfect....this item was on sale for $500.00 less than original price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so thrilled that you found what you wanted, and at a great price, SpringTx! Thanks so much for letting us know. ^Jecca Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    This machine drove me crazy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! I’ve had mine for 2.5 years and it started to have trouble with the rinse/spin cycle as it kept restarting. So it would take sometimes 3 hours to wash a load of clothes. Or it would stop the cycle and start beeping due to the clothes being off balance. I called a repairman and he said with the Samsung top loaders it’s not worth repairing because the inside drum costs $600 to replace. Might as well get a new one. So frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Met all expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person (Edvin) called before arrival, on time, delivery and set up handled efficently

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a good washing machine and I hope it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price. at the time of purchase it was available and is of a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Had it installed by the guys from Best Buy. Took 15 minutes to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, great machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 months in, we are very happy with this machine. No problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife put this to work almost immediately after installation. She loves it. No issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Sad for Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and quietness of the washer. I do not like that the washer leave markes in my white clothes and leaves the black ones looking dirty due to dust or something in the basin holes from it being new. Very upset that it makes the clothes look dirtier or ruins them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MamaMia,
      I see that you are having concerns with your Samsung Washer not washing your clothes correctly and I would like to offer some help to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      https://www.samsung.com/us/support/answer/ANS00084866/
      If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143120865. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer for large families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has totally changed the way I do laundry, and the self cleaning cycle saves time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Top Load

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. has so many features that I will probably never use but, the ones that I do use are amazing!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      There definitely are a lot of really great features on this washer, Donna! It's so great to know you're loving it. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the item, had found another one for cheaper price and they price matched it and refunded the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY happy with this purchase!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great after daily use for 2 months!! It also matches our Samsung dryer, which is also great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and matches our house perfect. Wouldn’t buy anything other than a Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeeee this washer and dryer set and I love that it’s black. Very sleek looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of options for washing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of options available for washing. I have only used a few. So far it's been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer that does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and comes with what you pay for. Many different modes and washes my clothes as well as my old washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 5.0 Cu. Ft. HE top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to learn how to operate my new washer. Does not have an app to work with it however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Хороша стіральна машина , ще до кінця я не зрозумів наскільки вона хороша , потрібно час

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked very well. I haven't yet worked all of the cycles so can't comment on everything.

    I would recommend this to a friend