Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- SKU:
- 6322980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Best washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Washer wash really fast again and I love the little musical note at the end!!!!!!!!
I would recommend this to a friendLove this Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dryer. It’s a step up from my previous one. I really like the different modes.
I would recommend this to a friendCompletely satisfied with this washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has all the cycles I was looking for. I especially like that it has a soak cycle.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer think my wife loves the pre soak outlet where you can work on stains before washing.
I would recommend this to a friendGreat for a large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great! Can wash multiple loads at one time..
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing shopping experience and product. Thank You Best Buy.
I would recommend this to a friendWasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Looks great and install was professional. Service was amazing!
I would recommend this to a friend- Cons mentioned:Reliability
This machine drove me crazy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! I’ve had mine for 2.5 years and it started to have trouble with the rinse/spin cycle as it kept restarting. So it would take sometimes 3 hours to wash a load of clothes. Or it would stop the cycle and start beeping due to the clothes being off balance. I called a repairman and he said with the Samsung top loaders it’s not worth repairing because the inside drum costs $600 to replace. Might as well get a new one. So frustrating!
No, I would not recommend this to a friend Nice machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wash machine had a few problems but they’re being taken care of quickly
I would recommend this to a friendVery Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my granddaughter. She is very Happy with the washer. That makes me happy
I would recommend this to a friendwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year having it and no problems at all it works very good and smooth and is really
I would recommend this to a friendAmazingly big drum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum of this washer is huge. Loads that would fill my old washer only fill about half of this one.
I would recommend this to a friendWasher delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went accordingly. Delivery employees were professional and timely.
I would recommend this to a friendVery sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my laundry room, I like the load size capacity. Fit my queen comforter.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large and Incharge quiet and does great plus no more front loader mildew smell
I would recommend this to a friend- Pros mentioned:Noise level
Not very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its huge and very quiet. Not a big fan of how well it cleans clothes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sudi,
We appreciate you reaching out regarding your inconvenience with our Samsung washer and we know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not cleaning the clothes well. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
Clothes are not clean after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144371626
Thank you for choosing Samsung. Have a great day.
-Trisha-
Awesome washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very happy with the purchase so far. Also got a great deal on Samsung appliances at BestBuy
I would recommend this to a friendAwesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge Samsung products consumer. You can never go wrong with it. I love this set!
I would recommend this to a friendVery good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far our washer has been good only thing is theres not a way to turn the sound off.
I would recommend this to a friendWell priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Cycle options include the basic ones.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Moni, I would like to congratulate you on your new Samsung Washer. I appreciate you taking the time to share with us. We thank you for choosing Samsung and welcome you to our family. ^Brad