Customer Ratings & Reviews
- Model:
- WA50R5400AW/US
- SKU:
- 6322980
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.
This summary was generated by AI based on customer reviews.
Very sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my laundry room, I like the load size capacity. Fit my queen comforter.
I would recommend this to a friendGreat for a large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great! Can wash multiple loads at one time..
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer think my wife loves the pre soak outlet where you can work on stains before washing.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far but still have to find the right settings for us!
I would recommend this to a friendLove this Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dryer. It’s a step up from my previous one. I really like the different modes.
I would recommend this to a friendA Hiccup and smooth sailing so far....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the first washer and next day went to do the wash. Came downstairs and found out the hard way that Best Buy gave me a washer that leaked internally. Luckily this was in the garage. Had go down to store to get another one and wait 11 days for delivery. Three weeks and 4 washes in and no problems so far....
I would recommend this to a friendPleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was awesome. Delivery was smooth and installation was flawless
I would recommend this to a friendVery good.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far our washer has been good only thing is theres not a way to turn the sound off.
I would recommend this to a friendAwesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge Samsung products consumer. You can never go wrong with it. I love this set!
I would recommend this to a friendGreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and finish. Im very pleased with my purchase.
I would recommend this to a friendAmazingly big drum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum of this washer is huge. Loads that would fill my old washer only fill about half of this one.
I would recommend this to a friendSamsung washer and dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set, as we moved and the set stayed with home love them.
I would recommend this to a friendGood Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the item. Only trouble was with the initial setup. Happy with the purchase.
I would recommend this to a friendBest Purchase for Excellent Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product and Service with quality care and experience team.
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad we paid a little more to get this washer. Just love it. Worth every dollar.
I would recommend this to a friendNice and New
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice and up to date! I love all the exciting new features for this washer.
I would recommend this to a friendLove my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve owned it leaves my clothes clean and it’s very quite!
I would recommend this to a friend- Pros mentioned:Noise level
Not very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its huge and very quiet. Not a big fan of how well it cleans clothes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sudi,
We appreciate you reaching out regarding your inconvenience with our Samsung washer and we know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not cleaning the clothes well. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
Clothes are not clean after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144371626
Thank you for choosing Samsung. Have a great day.
-Trisha-
Awesome washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very happy with the purchase so far. Also got a great deal on Samsung appliances at BestBuy
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Does what is needed. Cleans the clothes as it is suppose to.
I would recommend this to a friend