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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed highly for its cleaning performance, large capacity, ease of use, and quiet operation. Many appreciate its compact size and consider it a good value for the price. However, some customers note the lack of an agitator and report occasional balance issues. A small number have also experienced reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,566 reviews
  • Rated 5 out of 5 stars

    Very sleek

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my laundry room, I like the load size capacity. Fit my queen comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Can wash multiple loads at one time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer think my wife loves the pre soak outlet where you can work on stains before washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far but still have to find the right settings for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer. It’s a step up from my previous one. I really like the different modes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Hiccup and smooth sailing so far....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the first washer and next day went to do the wash. Came downstairs and found out the hard way that Best Buy gave me a washer that leaked internally. Luckily this was in the garage. Had go down to store to get another one and wait 11 days for delivery. Three weeks and 4 washes in and no problems so far....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was awesome. Delivery was smooth and installation was flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far our washer has been good only thing is theres not a way to turn the sound off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Samsung products consumer. You can never go wrong with it. I love this set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and finish. Im very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazingly big drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum of this washer is huge. Loads that would fill my old washer only fill about half of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set, as we moved and the set stayed with home love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the item. Only trouble was with the initial setup. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase for Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Service with quality care and experience team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad we paid a little more to get this washer. Just love it. Worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and up to date! I love all the exciting new features for this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve owned it leaves my clothes clean and it’s very quite!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its huge and very quiet. Not a big fan of how well it cleans clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sudi,

      We appreciate you reaching out regarding your inconvenience with our Samsung washer and we know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not cleaning the clothes well. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      Clothes are not clean after using the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/WA50R5400AV/US

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144371626

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very happy with the purchase so far. Also got a great deal on Samsung appliances at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Does what is needed. Cleans the clothes as it is suppose to.

    I would recommend this to a friend