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Customer Ratings & Reviews

$869.95

Customer reviews

Rating 4.7 out of 5 stars with 561 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 561 reviews
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and I am very pleased with the product would definatly shop again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design and modern washes fast and very efficent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5.2 Cu Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The less deep drum is a good thing as it requires less bending to took the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are amazing and the settings are great and makes washing and drying easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works very well. Love how it can sense the weight of the loads and predict the average time it will take to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the cleaning notification

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 2 months now and I love it. It tells me when to run the clean cycle which will help this machine last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service,fast easy ordering. Great delivery service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Capable washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the features I enjoyed most about this wash machine compared to my last wash machine was that you could adjust the temperature setting during the speed wash. Some models you can’t do that. Be advised it will not let you alter some of the settings in other cycles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Off-balance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine goes off balance way too frequently. I wanted to like the washing machine, but almost every load we got was going off balance. It required constant oversight of every load. There could be an in depth learning curve where you can figure out how to get loads to work, but that would involve adding an extra towel when needed so it’s perfectly balanced and ensuring you use the perfect spin speed per what you’re washing. It shouldn’t be that difficult. We ended up returning for a front loader and are glad we did.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brandon,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer just wish you didn't have to hold the start button so long to begin a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation and great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and the installation was so smooth and on time. A nice heads up when arriving and great team. A plus service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid machine for a reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, solid machine for a reasonable price. The associate made the purchase process easy and the pick up process at the warehouse was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. Everything went as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience 10/10 The guys who deliver the dryer were nice and I really recomend Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible customer service experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item is good! The customer service is horrible. DORTHNEY from the west coast was someone who is a horrible and doesnt care about the customer service experience. Don't call the best buy number cause you talk to a foreign person that knows nothing about your order even if you give them all the information. After thsi experience I personally don't want to buy a big item purchase feom Best buy again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought these for a decent price! For the price the look is great and so far they work good. Looks pretty fancy for a decent price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the first 1 1/2 years now it’s not drying takes like 2 cicles to get clothes ready

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working pretty good, the timer is 56 min that i love because my old washer doesnt had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, fast and cleans my clothes very well and less noisy than my old one. Extremely happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer n dryer notifys me when done on my phone. So much room too

    I would recommend this to a friend