Customer Ratings & Reviews
- Model:
- WA52DG5500AW
- SKU:
- 12377569
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great choice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer set. Runs quiet and easy! Delivery and installation was quick and professional.
I would recommend this to a friendOver all a nice machine at a nice price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature dial does not save the last temperature used. You have to reset it after every load. It falls back to its default. Overall a good machine.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation perfectly completed, product working great…love the different modes and features.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer machine came during the time frame they said it would come in. The delivery guys were professional and efficient.
I would recommend this to a friendMegnotie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast,easy to manage and clean .low electricity consumption
I would recommend this to a friendNoisy, poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few months, the machine started making a loud buzzing noise from vibration during the spin cycle. We had another Samsung for many years and loved it until it started rusting on the inside rim. Replacing it with another Samsung was an easy choice but has been a huge disappointment. It’s noisy and the cycles are not as user friendly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washing machine in your home, LindaH. Let's get this taken care of.
Please refer to the resources below to rectify your concerns with your washer. Please click the link and the hyperlinks and watch the instructional video for helpful tips.
The Samsung washing machine is too noisy:
https://www.samsung.com/us/support/troubleshoot/TSG10007169/
The Samsung washing machine is shaking too much (If the problem persists, click “NO” for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10007111/
To familiarize yourself with how to operate the different cycles in your washer, please refer to pages 40-41 of the unit’s manual under “Cycle overview”:
https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1151333241, to help our team locate your information when you message us.
Have a great day.
-John
DURABLE AND QUIET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Washer, the last samsung we had lasted 12 years.
I would recommend this to a friendIt's been a few weeks now...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the washer has been working well. We like Samsung products and so far... this product is quality.
I would recommend this to a friendLove it so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with this washer, great price and has great features and you can also download the app.
I would recommend this to a friend
Great install!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were knowledgeable and cared about their work!
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very loud. The balance is constantly of with heavy loads
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jose, we put in all possible efforts to ensure that your washing machine operates at its best. Let's get this taken care of.
Suppose your washer is making a loud noise and always going off balance when washing heavy loads. Click the resources below for assistance. Browse the hyperlinks and instructional videos for tips.
Samsung washing machine is noisy (please choose the best that describes the sound that you are hearing)):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147085064, to help our team pull up your information when you message us.
Have a great day.
-John
Noisy!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy... over the top loud. For those with small spaces or utility rooms close to living areas, this might not be the washer for you. We replaced our still operable, 8 year old Samsung top load washer with this newer model. The old one was much more quiet. Luckily we still have the older Samsung. Not sure we can deal with this. We'll see how well it cleans before deciding to return or keep it. At this point we can't say we'd recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Noise from the washer happens, and it can be frustrating. Let's get this sorted out, PauljP.
This guide will explain the noises coming from the washing machine and offer troubleshooting steps. We recommend watching the video and clicking on the embedded links required for the specific noise.
The Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147548887, to help our team pull up your information.
Have a great day!
^Chrystel
Washer and dryer purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased Samsung washer and dryer from Best Buy and I was happy with the service I received
I would recommend this to a friendHard to work but I love it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to work even after reading the instructions. But I maintaining the best I can. But overall I love it
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub too deep for me. Wash cycles take over an hour to finish, twice the time of my old washer. Overall, disappointed and frustrated
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your frustrations regarding the washer's cycle time are valid. Let's help you with this and share some tips, NeldaP.
When your washer takes time to wash, you can quickly troubleshoot this by following the simple steps from the link below. For additional help, please click on the embedded links and watch a video tutorial.
The Samsung washing machine won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147177519, to help our team pull up your information.
Have a great day!
^Chrystel
Great !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! This is our 2nd time owning this and we love it.
I would recommend this to a friendTECHNOLOGY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer very modern and versatile. Great buy
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the different washing modes fit all of my needs at home.
I would recommend this to a friendWashing maching
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washing machine, works great, very nice features
I would recommend this to a friendNeeded washing machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I wish that I had gotten the dryer too. Best purchase ever.
I would recommend this to a friend